"Chinmay was an amazing help. He showed me around the property and was always prompt in everything. Definitely recommend."

"Our stay at the Four Seasons Mumbai was nothing short of exceptional. From the moment we arrived, the level of hospitality and attention to detail truly set this experience apart. Every interaction felt warm, genuine, and thoughtfully personalized. A special mention to Office Manager Aashrit Maheish, whose leadership clearly reflects in the seamless service delivered by his entire team. His professionalism, grace, and commitment to excellence were evident throughout our stay. We are especially grateful to Chinmay, who went above and beyond to create a heartfelt connection with my daughter and me. His kindness and emotional intelligence made our stay deeply memorable—it’s rare to come across someone who can elevate an experience in such a meaningful way. Equally impressive was Nirbha, whose client service was truly outstanding. Attentive, proactive, and incredibly courteous, she ensured that every need was met with efficiency and a genuine smile. The Four Seasons Mumbai doesn’t just offer luxury—it delivers an experience filled with warmth, care, and unforgettable human connections. We leave with beautiful memories and look forward to returning soon."

"I had an exceptional stay at the Four Seasons Hotel Mumbai, and the hospitality was truly world‑class. From the moment I arrived, the staff was warm, attentive, and genuinely committed to making my stay comfortable. Every interaction reflected professionalism and care, making me feel welcomed and well looked after throughout my visit. The breakfast buffet was outstanding and easily one of the highlights of my stay. The spread was extensive, offering a perfect blend of local Indian options. Everything was fresh, beautifully presented, and delicious, with attentive service ensuring a relaxed and enjoyable dining experience. The rooftop bar is absolutely beautiful, offering breathtaking views that make the experience truly special. The music creates a great vibe and adds perfectly to the atmosphere. The restaurant staff were amazing—friendly, attentive, and welcoming. The drink selection and appetizers were excellent, with plenty of great options to choose from. I also tried the noodles from the Asian restaurant, which were absolutely delicious. Overall, the combination of outstanding hospitality and an amazing breakfast buffet made my stay unforgettable. Highly recommended for anyone visiting Mumbai."

"Ordinary! From my arrival at the hotel to departure, it was an average experience. I was here for a business event. The food was the biggest disapponintment and that srntiment was shared by most guests attending the event. I tried all three meals B, L and D and its was just ordinary food, motsly tasteless, oily or bland with extremely limited choices. Lobby is small, crowd management is poor. The hotel building has signs of wear and tear. Washrooms were unclean and touch taps not functioning. Overall dissapointing experience."