"Best hotel we have ever stayed in . Outstanding staff treats you warmly and ready to accommodate your every need my husband had a severe medical emergency, and the entire staff including manager responded, safely transferred him to nearest hospital by ambulance, followed up to see how who he was doing. Called back and offered a car to take him back to the hotel after discharge. On our return from the hospital offered to send breakfast to the room. This act of kindness and care from the manager and the staff was greatly appreciated and will stay in our hearts for ever. 🙏🙏🙏🙏🙏"

"I am extremely happy with this visit. My whole family has cherished the stay at Taj."

"A grande old Dame for sure. We had a Club room (460) which had a marvelous view of the Gateway to India. As part of our ‘package’ we had a one way airport transfer in an SUV (just about got our luggage in!). Almost an hour from the airport at 6.30pm. Nice traditional welcome and check-in formalities carried out in the room. Good sized room and the bed was nice and comfy. Good bathroom apart from a really silly single basin which wouldn’t drain well and which you could hardly get your hands under the tap! Great shower. We were celebrating ‘an occasion’ and the next day balloons and a cake were left - really nice touch. With just two nights and one full day we opted for a day by the pool. Firstly enjoying breakfast in the Sea Lounge in a window seat with a view. Omelette made to order and a very impressive array of all sorts of food to suit anyone. We liked the large pool. A lot of reviewers talk of ‘getting there early’ for a sun lounger. But on a Thursday morning, there were still plenty of availability at 11am. Around lunchtime we had a few beers and they were delivered with lightening speed! Being enclosed there isn’t much of a breeze and by 2.30pm it was too hot to carry on. We went to afternoon tea in the Taj Club - much enjoyed it. Good nibbles/sandwiches which doubled as a late lunch. In the evening the Taj Club offers free drinks and cocktails from 6-8pm. A selection of items to eat too. We took full advantage of regular top ups and headed back to the room in a very merry state! The hotel arranged an early taxi to the airport at 7am the next morning. No traffic at all! 30 minutes. All in all, very enjoyable. The hotel does have minor signs of ages - a bit of decorating here and there is needed (and our room had a dehumidifier in it - not an issue for us). But this is of course an old historic building which is more than 120 years old! I thought the bill including extras of just under £1000 (US$1300) was reasonable. Staff of course, are superbly trained and all charming."

"It was a once in a lifetime experience which one should definitely try. Everything was done well, and all the request that we made was accomated."

"The staff were incredibly welcoming, the rooms spotless and stylish, and the food at all the restaurants was simply delicious. Every detail was thoughtfully taken care of, making the whole experience feel special. I left feeling refreshed and can’t wait to come back—highly recommend! The Taj Salon has an amazing Staff. Special Thanks to Mr. Rajendra, Mr. David, Mr. Anthony and Ms. Priya."