"Ok, well I love Aman Hotels. We were really looking forward to this one so here goes, the good, the bad and the honest.
Positive points:
-Our Batman was awesome, Vijay, this guy is a game changer and makes the resort and the experience perfect.
-The tents are super dope, luxury for sure, amazing, picture perfect. Really incredible.
-The staff were all very friendly and accommodating.
-Our yoga instructor was awesome, if I could grab two people from that resort and employ them it would be ViJay and the Yoga bro, I forget his name but he was great.
-Food was great and Vijay was proactive in creating amazing customized meals for us, I was super satisfied and no complaints whatsoever.
-The wildlife was incredible, the birds, mongoose, monkeys, bugs, butterflies everything was magical. It was a nature lovers paradise and thats what matters most to us and why we were there.
-We had great massages in the spa and I am picky, these were legit massages. Thank you Spa team, you did a great job!
Areas of improvement (4 things):
A few things went wrong on our stay, normally these wouldn't be a big deal but if you are paying USD2k a night you don't expect these difficulties.
-Our bathtub jammed in the on position, our batman was gone, and we had to wait 40 minutes or more for staff to come shut it off. This threw a "wrench" into our calculated day plans and given we had only two days, time was valuable. This set us back and upset our timing on a few things.
-I had planned a yoga session, was waiting for someone to come take me to the yoga area as they said they would do and nobody showed up, so I wandered the resort for 45 minutes trying to find the location. This was super annoying, given our timeline I was pretty unhappy with this. That said they made up for it with a solid yoga session with the yoga instructor who is great.
-Hair: We had hair in shower stuck to the wall and the loofah package when we arrived, we pointed this out, they replaced the loofah. This is Aman, no bueno, this should just not happen, ever at Aman.
-We were given the Centurion AMEX letter by accident when we arrived, when it should have been the Amex platinum FHR letter. They swapped it out without us seeing, not a big deal but it was confusing for us, I would have appreciated them just stating they made a mistake and changing the letter.
-Safari: I booked a private 3.5 hour safari tour for $1,000 as opposed to the inexpensive group tours (that consisted of crowded buses full of loud tourists and children) clearly because we prefer privacy and exclusivity. I had hoped our guide was a little more pro-active, enthusiastic and assertive in chasing great photos. Instead he followed the crew of massive tour buses full of screaming tourists and children and then parked next to them (actually behind them), until we had to complain to get him to be proactive and move the vehicle. In fact if my wife hadn't said anything I think we would have sat with the tour buses all afternoon and got some distance shots of the tiger. This was laziness in my opinion, Aman needs to up their game here, this booking was cool because it was new to us, but honestly they need better proactive third party guides and telescopic cameras. These guides need to be trained to meet Aman standards, if I wanted to be in a crowd of average, I would stay at the Sheraton and take the tour bus full of crying kids for $50.
-The final piece I didn't like was our driver from Aman-i-Khas to the Jaipur airport pulled his sales pitch on us. I was extremely clear before departure I didn't want to buy anything prior to leaving, this is an India thing, expect everyone to attempt their side hustle on you. I expect Aman hotels to shut this down and do as the guests request. The driver on arrival to Jaipur started his sales pitch on gems and precious stones and his connections in Jaipur on jewellery, stones and how much he was making with his 1% commission. Honestly it was super off-putting. Is Aman advocating this? Is this guy really working for the hotel or himself? So many questions! It was odd as he tried to say he can video call gems to us and we can send him money. Maybe this is just an India thing but its sketchy and if I want to buy gems I would go to Cartier in NYC where we live. Not some unknown side of Jaipur highway, send USD by wire. The guy probably thought he was doing nothing wrong because many in India do this, but I hold Aman hotels to the highest standard and they should reign this in. I specifically and clearly requested I did NOT want the sales pitch and wanted direct airport transfer and yet here it was.
All in all I would say it was a positive experience. I have friends going there in the coming months and I think they will have a great time. This review is more to get Aman to tweak those little points that make the experience that much more "Aman"perfection. I would recommend this unique hotel and the beautiful tent experience. 3 days is about all you need here. I would give this hotel 4.5 stars and if they address the improvement points above this is easily 5 stars.
See my review on Amanbagh for the second India property which was exceptional and where we planned a short stay and moved in for many more days!"
A Tripadvisor traveler review
May 30, 2025
