"Came to the lobby lounge The Drawing Room for afternoon coffee and people watching. Was greeted at the door by a lobby ambassador hostess named Della. She was exceptionally friendly and professional and courteous and described the history of the hotel and brand and then also guided me through the menu and afternoon tea choices. Della really was a credit to the St Regis brand name. Hopefully she gets some recognition or reward. A beautiful hotel and fantastic outlet and my afternoon zoomed by. Also credit to the staff of TDR Septya and Priska for the wonderful service. Thankyou Ladies. Om Kuning"

"We just wrapped up a wonderful trip to Indonesia that took us to Jakarta and Yogyakarta. We had previously traveled to Bali, so it was an absolute delight to be able to explore a couple of new places in Indonesia this time around. And of all the wonderful experiences we had, our stay at The St. Regis Jakarta truly stood out. I can’t rave enough about this hotel. The property itself is beautiful and spectacularly appointed, but what made our stay so memorable was something much harder to create: the genuine warmth, care and hospitality of the people who work there. From the moment we arrived, we felt incredibly well taken care of. It quickly felt less like we were staying in a hotel and more like we had found a home away from home in Jakarta. We were fortunate to stay at many fabulous hotels throughout this trip, including Four Seasons Beijing, The Peninsula Hong Kong and the Eastern & Oriental Hotel in Georgetown, Malaysia. We also had the opportunity to visit the Mandarin Oriental and The Langham in Jakarta, both of which are spectacular properties. But seeing those hotels actually reinforced our feeling that we had chosen the best place to stay. St. Regis Jakarta is truly in a class of its own. We were traveling with our two teenage children, ages 14 and 16, and what was particularly wonderful was that all four of us felt equally welcomed and cared for. The kids absolutely loved the hotel, from the pool to the overall atmosphere, and we all made great use of the beautiful pool and spa during our stay. It is not always easy to find a luxury hotel that feels equally special for parents and teenagers, but the St. Regis managed to do exactly that. What really set the experience apart, though, was the people. A huge thank you to Pipim and the entire Butler team. The level of attentiveness and care was extraordinary, and they consistently anticipated what we needed without ever making the service feel intrusive. We also want to recognize Anna, Aditya, Della and the entire Concierge and Front Office team. Whether it was a smooth check-in, helping us navigate Jakarta, arranging things for us, answering questions or simply making everything feel easy, their warmth and professionalism made a huge difference. The same is true of everyone involved in Guest Services and the many people behind the scenes who make the experience of staying at the hotel feel so seamless. A special thank you as well Laksmita and the Rooms and Housekeeping teams. The care that went into our rooms was exceptional. It is one thing for a room to be beautiful and immaculate; it is another to feel that the people caring for it genuinely take pride in making you comfortable. We felt that throughout our stay. We also want to recognize Jeremy de Grass, the Executive Chef, and the entire Food & Beverage team. We didn’t have dinner at the hotel restaurants during this particular stay (besides room service which was excellent, including the pizza which is made in a special oven). Breakfast was a highlight every morning. The quality, variety and presentation were all outstanding, but once again, it was the warmth and care of the staff that really stood out. One particularly fun and memorable experience was the Indonesian breakfast bento box that Ela, Ujang, Arul and Bel Etage team brought out for us. All four of us absolutely loved it. It was such a thoughtful way to experience Indonesian food and culture, and it became one of those little moments from the trip that we will remember. And, of course, St. Regis Bar deserves a special mention. It has wonderful energy and atmosphere, elegant, warm and lively. Thank you Oliver Kruezer and Riccardo Ciancilla for creating an environment in which the team is clearly empowered to make decisions and do things that bring genuine joy to guests. That kind of culture doesn’t happen by accident. You can feel it throughout the hotel, in the way people interact with one another and, most importantly, in the way they interact with guests. Ultimately, that is what we will remember most about The St. Regis Jakarta. The beautiful property, the rooms, the pool, the spa, the restaurants and the bar are all exceptional. But what takes the hotel from exceptional to truly special is the people — the warmth, pride, attentiveness and genuine hospitality we experienced across every part of the hotel. To everyone at The St. Regis Jakarta who took care of our family: thank you. You made our stay incredibly special, and you gave us a wonderful introduction to Jakarta. We absolutely cannot wait to return."

"I celebrated my anniversary at The St. Regis Jakarta this year because we had never visited Indonesia before. Surprisingly, the whole experience was incredibly wholesome—not simply because of the good service, which is expected at a St. Regis, but because of how much the team went above and beyond. We had an extremely helpful butler named Christian, who was there for us most of the time. During breakfast, we were also very well taken care of by the culinary team, including Chef Steven, Chef Samuel, and our server, Narissa. Of course, I cannot forget Karen Kasmir, the Quality Manager, who visited us at our table every day to make sure everything was going well. Like I said, the experience was amazing. It wasn't just good service—it was the extra effort and personal attention that made it memorable. Location-wise, The St. Regis Jakarta is located in South Jakarta, approximately 2 km from Grand Indonesia and Plaza Indonesia."

"Although been to The St. Regis Bar & Bel Étage for a few times, this time I finally had the chance to stay overnight and tried the newly-opened Soléne. And for real, I was in awe. The new concept hits the mark: ambience, hospitality, and yes — les poissons et vins! From the orange olive oil to eat with the sourdough, the refreshing tartine de tomates, and the hearty tomate soup, to the herbaceous linguine alle vongole as well as the star, the perfectly-roasted halibut served with creamy, almost like beurre blanc, sauce. It was THAT mindblowing and is worth my next return for. I chose a Mollydooker blanc to pair with my plates throughout the night and it surely didn't disappoint. But what amazed me, once again, was the superb service. Sebastian, April & Rio should be an example of how a re-defined should be: it was genuinely warm but still respectful, a few little jokes yet extremely necessary at a French Riviera dining haven. Not to forget the amazing lady who recommended me to try and visit Soléne, Naomi — extremely polite, warm, professional & knowledgable. At the dinner, she made sure I had the best experience; I can tell how passionate she really is in what she does. Congratulations, kudos to Soléne and The St. Regis Jakarta team!"