"Very disappointing experience. I booked the room with the terrace because of the photos showing two big sunbeds, a stylish setup, a swinging chair, and a nice table, along with the jacuzzi. In reality, the ‘terrace’ is tiny, with only the jacuzzi and one basic chair – nothing else. No sunbeds, no stylish setup, no swinging chair, no table. When I went to reception to explain that the photos do not match the reality and asked what could be done, the staff member just shrugged it off, repeating ‘OK, OK, OK’ to everything I said, without offering any solution. He told me the hotel was fully booked and there was nothing they could do, and when I suggested at least updating the misleading photos, or offering a gesture like breakfast or a discount, he dismissed it. Only after insisting did he say that if another room became available during my stay they might inform me – which is obviously very unlikely. To make matters worse, the room was not even clean: I found an open bag of chips in the closet and a dirty ashtray with cigarette butts on the balcony. And this was upon arrival – I can only imagine what else I might find. This attitude felt careless and dismissive, as if the problem was mine, not theirs. For a hotel in this price range, it is simply not acceptable not to deliver what guests expect and pay for. Guests should not be misled by photos that do not represent the reality, and certainly should not be treated with indifference when raising a valid concern. Be warned: if you are booking this room for the terrace experience, you will be disappointed. You can see in the photos what is shown on the website versus the actual terrace I got instead…"

"The room is tiny and uses as a Mamad (safe room) so the window accordingly has iron shades and adds to the feeling of being in a shelter. The view contains sun heated boilers, roof tops and cellular antennas. We asked to switch to a room that is not a Mamad and got another one exactly the same except that in that room they put a wooden fence on the window. It’s a great option for times of war but not recommended for any other occasion."