"The Jaffa is by far my favorite hotel. Every year, I feel lucky to celebrate my birthday here, and it has become a very special tradition for me. This year, I was delighted to receive a complimentary room upgrade, and I truly appreciate this thoughtful gesture. It made my stay even more memorable. A special thank you to Ruth for her warm welcome and for taking the time to explain everything about the property. Thank you also to Dima for his kindness and professionalism throughout my stay. The Jaffa is a truly prestigious property, combining history, elegance, and outstanding service. Every visit is a wonderful experience, and I always look forward to coming back. See you next year!"

"The Jaffa is truly one of the most beautiful hotels in Tel Aviv, and the property itself is impressive, elegant, and clearly designed to a very high standard. Unfortunately, our actual experience was very disappointing, especially considering the price and the fact that we came right after our wedding for a two-night stay. When we arrived, we were told at reception that there was no restaurant open in the evening and no dinner option at the hotel. This was very surprising, because when I booked through the hotel’s website, I was offered an option to add dinner for an additional charge. I chose not to prepay and planned to pay at the hotel. Only after arriving did we learn that the hotel had recently become kosher, that the previous restaurant had closed, and that a new one had not opened yet. This is important information that should have been clearly communicated before booking. Had we known there would be no dinner option at the hotel, we probably would not have chosen to stay there. The pool area was also a major disappointment. The pool feels quite small for the number of hotel guests, especially when there are also outside guests or events. On our first day, there seemed to be a high-tech company event, and the pool area was extremely crowded, noisy, and far from relaxing. It felt more like a busy public venue than a luxury hotel pool. The staff at the pool bar seemed very young and inexperienced, and they did not seem able to handle the amount of guests or the pressure properly. The food served at the pool was also not at the level we expected from a hotel like this. It looked and felt very basic, and unfortunately after eating there we both had stomach pain during the rest of our stay, which made the experience even worse. We stayed in an expensive room in the new wing with a sea view. The room itself was beautiful and the hotel’s design is definitely impressive, but the room was also not very practical. It is designed as a “smart room,” but the lighting controls and many buttons were confusing and not intuitive. The TV inside the mirror also looked nice aesthetically, but in practice it was uncomfortable and not very useful. Breakfast was good, and again, the hotel itself is beautiful and has a very high-end look. But overall, the experience did not match the price or the level we expected. The lack of dinner, the overcrowded and noisy pool, the low level of service at the pool, and the food issue made our stay very disappointing. As a couple who came right after our wedding and spent a significant amount of money for a special stay, we unfortunately would not recommend this hotel in its current state. It has huge potential, but the experience was not worth the price."

"From the moment we checked into the Jaffa hotel, this weekend, we felt pampered and cared for. Ruth greeted us in the lobby and showed us around, detailing the history and the amenities of the hotel. She displayed such a love and knowledge of the property . The setting is magnificent as was our room with its super high ceilings. We had brunch in the restaurant and played backgammon on the lobby , after doing yoga in the chapel. This hotel is a world apart from the hustle of Tel Aviv, yet a short walk to the beach. I hope to return here often!"

"authentic, cozy, quiet, despite the hotel being full, delicious food for breakfast, great restaurant, very authentic and cozy rooms. This hotel also has a very cool spa, where they do quality massages, and there is also a gray-haired woman there, who like a fairy envelops all the hotel residents with warmth! thank you!"