"This is a very good hotel with some rough spots. Our room was small. The bathroom had a tub/shower that requires you to step up into the tub with no handrail to grab. For an older person, getting in and out is a challenge. For some inexplicable reason there are very few power outlets. I use a CPAP and I had to unplug the bedside light because there was only a single outlet near the bedside. For charging your devices you have to get down on the floor to plug in your charger. There is just one USB port on the wall next to each bed stand but they were so low amperage it took all night to partially charge an iPhone. We arrived early and after checking in we were told we would receive a text when our room was ready. We never received a text and after spending several hours walking around finally returned back to the hotel to find our room had been ready for quite some time. Very irritating. All in all, for what you get, this hotel is overpriced."

"The hotel was beautiful! The room and views are hard to beat. The staff was so accommodating and friendly. We loved every recommendation the concierge provided as well, they were so helpful! The hotel is in a great location, easy to walk everywhere. Loved our stay so much, can’t wait to go back!"

"We had such a great experience at Hotel Lungarno! Our room was clean and well attended to. The breakfast was extensive and fresh, daily. And you just can’t beat the location, in fact many, many vacationers stop by to have their picture taken from the property with the Ponte Vecchio bridge in the background! We were particularly well taken care of by the Bell staff, as we were traveling for 3 weeks and had tons of luggage. Belar was fantastic and so was every member of the staff."

"What a beautiful property!! Loved everything about this hotel. Very welcoming and comfortable. The location was perfect for roaming the city. We loved our spacious room overlooking the Arno and Ponte Vecchio! Stunning sunsets from our balcony. Every staff member was not only professional but attentive, gracious, knowledgeable and personable. We plan on visiting Florence again and will definitely arrange to stay at Hotel Lungarno again!"