"Excellent hotel. Modern and clean. Excellent location along the Arno and walking distance to everything. We stayed in a beautiful suite with a balcony. Room was spacious and comfortable. Staff was attentive, especially Mateo, Stefano, Mohammedd, Teresa. They were helpful and courteous with everything we needed. Highly recommend this hotel for a stay in Florence."

"Thank u so much for the hotel Portrait, it was amazing experience. The location of the hotel is great, everything was near, the breakfast also was very delicious. Highly recommend ❤️"

"The location is perfect, close to everything and still not busy. From the room you have a beautiful view from the Arno river and Ponte Vecchio. Rooms have plenty of space and housekeeping is carefully with all details. The team is the highlight, always ready to help, offering solutions and alternatives. Prices are very fair considering what you get. Rafael, Luca, Andrea and Teresa were super careful and helpful."

"My wife and I recently stayed at Portrait Firenze, and it was one of the finest hotel experiences we’ve had in Florence. From the moment we arrived, the staff went out of their way to make our stay comfortable, proactive, attentive, and genuinely warm at every turn. Each morning they greeted us with cold water, always offered our kids drinks, and anything we needed appeared moments later without fuss. They also made my birthday truly special and kindly upgraded our suite to make the stay even more memorable. Those thoughtful touches meant the world to us. Having also stayed at the St. Regis Florence, I can say the service here is on another level, and I’d rank it even above. The location is unbeatable, right on the Arno with the Ponte Vecchio at your doorstep. The breakfast is fantastic, the views are amazing, and the attention to detail is impeccable. A personal thank you to those who made our stay so special: Alison, Sara, Caterina, Teresa, Matteo, Modou, and Stefano. Each of them treated us like family. If you’re considering Florence, look no further. We can’t wait to return."

"Portrait Firenze exceeded every expectation and is one of the finest hotels we’ve ever stayed in. From the moment we arrived, the team made us feel genuinely welcome, surprising us with a complimentary upgrade to a beautiful room overlooking the Ponte Vecchio. Waking up to that view each morning was unforgettable. What truly sets this hotel apart is its extraordinary service. Every interaction felt warm, personal, and thoughtful. The staff took the time to understand what we enjoyed and provided exceptional recommendations for dinners and local experiences that became highlights of our trip. Designed by the Ferragamo family, the hotel is elegant, timeless, and beautifully curated—luxurious without ever feeling overdone. The location is also perfect, just steps from the Ponte Vecchio and within easy walking distance of Florence’s most iconic sights. Portrait Firenze offers the rare combination of impeccable service, beautiful design, and an unbeatable location. We can’t wait to return."