"I have tereible experience here. I don’t recomend this hotel to anyone. Stuff are not helpful, not polite, not kind..rooms are simple and nothing special for that price. Bad vibe in hotel.."

"I complained about the water pressure in our room the first night when we were there. They said maintenance would look at it however when we came back for dinner the front desk said they didn't have any notes if it was fixed our not. Next morning we used the shower again and no water pressure. I asked the desk in the morning to look at they said they would. I got back to the room after our outing to take shower and still hasn't been fixed. So I finally called again angrily to see what was going on and the Guest service manager said she would look into personally. They sent two maintenance guys and we left the room for dinner and while during dinner the manager called said they couldn't fix the room so when we come back we will be upgraded to another room. So we had to move all our things as we couldn't take another day of water pressure being so low you can't even't take soap off your body. I know the hotel is new and had a soft opening in October but the stay was very dissappointing. Shouldn't have all these training issues been resolved by now? The staff was wonderful and greeted us with a smile however the follow up and executions wasn't there. Even during breakfast 5 different people came to serve us each day and every time they would either get the food order wrong or bring food that wasn't our order. I know lots of people are training but having 5 different people serving you confuses the servers of what we actually ordered. The hotel is beautiful. The key thing is training and execution. I know this hotel is gem and will get there in due time."

"I had the opportunity to stay at Lake Como EDITION and truly enjoyed the experience. The hotel is very stylish and a perfect fit for lovers of light colors and minimalistic design. The rooms felt fresh and modern and the lake views were absolutely stunning (tt first, I had a bit of trouble figuring out the shower controls, but once I got used to them, everything was great :) I would especially like to highlight the food at the hotel. Everything was delicious, and my favorite experience was dinner at Cetino restaurant. The menu was fresh, light, and beautifully prepared -highly recommended. The à la carte breakfast was also excellent. I also really enjoyed spending time in the lobby, especially in the evenings. It had a cozy atmosphere, great cocktails and even a billiard table, which made it a perfect place to relax."

"The place is beautiful but the customers service is way below average . The staff was rude - the food took forever in the restaurants - the air condition was fixed so we could not make it cooler I am a Marriott ambassador elite and experienced traveler and I will never stay at that property again"

"This is a new property, but by no means feels it. The staff are amazing, the service is excellent, and the interiors are modern whilst still feeling warm and homely, truly a home away from home. It offers a more conventional approach to a Lake Como hotel experience. The spa facilities, gym, F&B outlets, rooms - all so inviting, especially on a cloudy day. A special shoutout to Leo from Renzo Restaurant, along with Michael, Michaela and Anton, for making us feel so welcome. What a wonderful weekend!"