"We spent five nights at The Lake Como EDITION during our honeymoon, and it was an incredible experience. The hotel’s location in Cadenabbia is absolutely spectacular — offering some of the best views on Lake Como and a more peaceful, relaxed atmosphere compared with some of the busier towns on the lake. Easy access to the ferry which take you to bellagio and Varenna. Waking up each morning to the views across the water was unforgettable, and the setting alone makes this property feel truly special. The service throughout our stay was excellent. Every member of the staff we interacted with was friendly, welcoming, and genuinely focused on making our experience memorable. From the front desk team to the restaurant and pool staff, everyone brought a level of warmth and hospitality that made us feel very well taken care of. The floating pool is one of the highlights of the hotel. There is nothing quite like relaxing in the water while looking out over Lake Como, surrounded by the mountains and beautiful historic villas. It was the perfect place to unwind after exploring the area, especially during the summer heat. The hotel itself is beautifully designed, with a modern and elegant feel that fits naturally into the Lake Como setting. The combination of the views, architecture, and atmosphere creates a very unique experience. The downsides are that the food and beverage prices are quite high, particularly the cocktails and some menu items. While expected for a luxury property in this location, the pricing can feel elevated even compared with other high-end hotels. There are some local restaurants and cafes nearby (bar Risto and impero) that we preferred for cocktails and lunch at a fraction of the price. We used Marriott Bonvoy points for our five-night honeymoon stay and felt it was an incredible value given the quality of the property and the experience. At cash rates, this is a very expensive hotel (is there anywhere that can live up to $2k/night?!) , but for a special occasion — especially a honeymoon — it is hard to beat."

"Our stay at The Lake Como EDITION was extremely disappointing. After housekeeping serviced our room, we discovered that a dirty, soaking wet cleaning rag had been placed inside our open suitcase, which we had left near the bathroom. The rag stained several of my dresses, including a brand-new Zimmermann dress that is dry clean only. Although the hotel arranged for the dress to be professionally cleaned, the stains could not be removed. I provided photos, my purchase receipt, and reported the incident immediately. Despite the evidence, the hotel denied responsibility, claiming they could not establish a connection between the dirty rag found inside my suitcase and the damage to my dress. As a registered Marriott travel agent and with my husband being a Marriott Gold Elite member, we expected the level of service and accountability that Marriott is known for. Instead, our legitimate claim was dismissed, leaving us deeply disappointed with how this situation was handled."

"Stayed here as part of a group in late June. The experience overall was not becoming of a true 5-star hotel. We experienced frequent power outages, and there was no backup generator. The A/C wasn't functioning, and maintenance had no solution. The emergency alarms were going off at 4am, and the front desk staff was not prepared to deal with guests. The service/restaurant staff is green, and untrained. Overall, it's a beautiful hotel, but not worth what they are charging. I appreciate it is a new opening, but they will need 6+ months more to iron the obvious kinks out before they can justify what they are charging guests for their experience."

"My husband and I had a WONDERFUL experience in our one night at The Lake Como EDITION for our anniversary! The hotel is super close to the Cadenabbia ferry stop. Filippo at the front desk totally made our trip, in the best way. When we arrived at 4:40pm, we found out the room type we booked wasn’t available, so he graciously upgraded us for the night! That room wasn’t ready, so he set us up with a spa locker so we could enjoy the pool until our room was ready. The pool is actually a floating dock, across the two-lane street from the hotel. Such a relaxing pool! And the spa was very beautiful. Ample space to relax or soak in warm water. When our room was ready, Ahmed (bell boy) took us to our room and was just as excited for our upgrade as we were. Lol! Such a kind soul. Filippo (front desk) also helped us with dinner reservations at their dinner-only restaurant (which was some of the best and richest-tasting food I’ve had in years) and got us a gorgeous lakefront table. Room service was great and is only a 10€ surcharge for delivery of their regular all-day restaurant menu. If you need a taxi, either tell them a minimum of two hours before or the night before. If you’re a type A planner, you can always contact a taxi/shuttle service on your own. We asked for the card of our last driver, Paulo, after discovering how hard it is to get a taxi and I’ll leave the info here, in case anyone needs it: mycomoexperience.com, transfers@mycomoexperience.com, +39 348 196 3048. After my experience, I reached out to family members and friends to tell them that if they ever come to Lake Como, they need to stay at the EDITION. Hopefully, they’ll Meet Filippo and Ahmed and have an amazing experience like we did."