"We had a wonderful stay and would absolutely recommend this hotel. From the moment we arrived, the staff made us feel welcome with a warm and friendly greeting. They personally escorted us to our room, which was located across the street, and took the time to explain everything in detail—including which amenities were complimentary, like the bottle of wine, and which items in the minibar would incur a charge. The service continued to be exceptional the next morning. The staff arranged a taxi for us and even helped verify information about our train tickets when we weren’t sure whether they needed to be validated. Their willingness to help gave us great peace of mind. The room itself was fantastic—spacious, exceptionally quiet, and incredibly comfortable. It was the perfect place to relax after a full day of sightseeing. The combination of outstanding customer service and a comfortable, peaceful room made for an excellent stay. We would gladly return!"

"Great location off Piazza Popolo! Staff very friendly and helpful, especially Johannes. Really enjoyed the 4th floor terraced patio where breakfast was served every morning! Room quiet and comfortable ! Will gladly recommend!"

"The location of the hotel is excellent if you plan to do alot walking in Rome. The location itself is a group of buildings that are not connected, so if rains you are going to wet for breakfast. The SLH/Hilton listing for this hotel is totally misleading. There is not restaurant on site and the quality of the food in the "breakfast room" is questionable. The pictures on the website are apparently in a different building. There is no concierge on site, and when I called the hotel to request tickets to an event, the front desk hung-up without answering. There is a strong sense that they are doing you a favour by letting you stay. Its Hampton Suites quality at Folio Hotel prices."

"My wife and I just returned from a quick 3 night trip to Rome. We stayed at this hidden gem in the eternal city and could not be happier with our choice. The team at check in was so gracious and had our room available even with the early morning arrival. The check in was effortless and they offered us breakfast as soon as we finished checking in. They really were so helpful during our stay from giving us a fantastic suite (suite 302) to arranging our car to the airport when we checked out. In my opinion, the hotel is in the best location just steps from Piazza del Popolo, Via Condotti, The Spanish Steps, and many other walkable attractions. The hotel is immaculate and they are really on top of everything. Housekeeping kept the room in perfect order and as soon as the do not disturb sign was off the door, the room was cleaned. Well done!! They have a fantastic rooftop breakfast buffet that seems to have everything you desire to start your day. Valerio really makes sure you have your cappuccino once you arrive and remembers your coffee everyday. He is also a pleasure to speak with and has a great personality. We have stayed here several times with our daughters and they are always so gracious to my family. If you are looking for a wonderful place to stay while in Rome, you must experience this property! See you in the summer!!"