"This hotel is beautiful and in a great location, just a few minutes from the Spanish Steps and the Trevi Fountain. I would recommend having a look on the first floor- the corridor and seating area is stunning. The bar is also stunning and the cocktails are delicious. The spa area is also definitely worth a visit and the lady on the reception desk there was so warm and welcoming. The staff in general are all excellent. We had a fantastic stay and I would love to return!"

"The Good The hotel is in an excellent location with a wonderful bar. The Lobby(art deco) and first floor(1600’s charm) are absolutely stunning. We had a room on the 1st floor which provided a gorgeous experience but that’s where the good ended. The Bad 1) This might be one of the most rude/pretentious staffs I have ever encountered. They make you feel like you are burdening them with any request. 2) Do not expect to have any brand loyalty recognition here… or to even have the staff say hello. We have diamond status and were offered zero upgrades when multiple upgrade rooms were available. 3) The breakfast was lackluster at best and again if you asked for another coffee you were given side looks and felt like you were bothering them. 4) The elevator smelt like mold and mildew. 5) The second floor reminded us of a super 8, no decor or anything in the hallways. Overall considering this hotel retails above $1,000 a night I would NEVER recommend it to anyone. Please save the money/free night and go somewhere else"

"Extremely high standard of service, lovely staff...Beautiful building, (make sure to see the first floor!) Exquisite rooms, perfect location..couldn't recommend this place higher"