"We stayed at Il Palazzo Experimental and paid approximately €580 per night, including breakfast. The hotel benefits from a great location, beautiful design, and a reception team that was consistently friendly, professional, and helpful. Unfortunately, several aspects of the stay did not match the price level. Despite booking a Superior room, the room was surprisingly small. The bathroom is clearly showing its age, with visible signs of humidity and maintenance issues. The air conditioning was also not functioning properly, leaving the room feeling stuffy and uncomfortable, especially during the current summer temperatures. The biggest disappointment was breakfast. There were often more waiters than guests, yet service was remarkably slow. It frequently took a long time before anyone came to take an order, tables were not cleared promptly, and the overall organization seemed poor. One waiter in particular, Stefano, gave the impression that even simple requests were an inconvenience. What is especially disappointing is that guests come here to enjoy their holiday. At a hotel charging around €580 per night, the service should make guests feel welcome, relaxed, and cared for. Instead, the atmosphere at breakfast often felt inattentive and unmotivated, which takes away from the overall holiday experience. Another issue was the children’s high chair, which costs €20 but was in very poor condition. The leather covering was damaged, and the chair felt old and unstable. At this price level, basic equipment should be maintained or replaced."

"Cute hotel, friendly staff. But I ignored the warning about bedbugs from other reviewers and I got them! Make another choice if you can"

"Beautiful hotel in Venice. Away from the crowds however a 15 min walk away from most attractions. We chose a room with the view of the canal. It’s so worth it. Rooms are spacious and has all the amenities one needs. Shower is in the tub. Views are incredible. Bed is comfortable. Bedding are towels are luxurious quality. Highly recommend if within your budget."