"We really liked this hotel, especially for the price per night. Very good value here. The room was huge, and we had a really nice balcony. The food at the restaurants was really good. The location was solid, and the staff was helpful. A good tip is that if you don't place the 'now' sign on your door, your room may not get cleaned. We felt 'now' was a bit blunt, but I guess it's how the cleaning team knows to do your room that day. Breakfast at the steak house was really quite good, and although pricey, they had the most amazing smoothies. Pros - - We ate at all three restaurants, and all were really good, with the taco place being the best, but the steak place was pricey, but very good - The location was great, and we were within walking distance (30 mins) to several attractions/tourist areas, including Gion and Pontocho - Rooms are bigger and very clean, well decorated. The vinyl record player was very cool. - The decor and layout of the hotel were very modern and well done; it felt like a really fun hipster vibe with an indoor mall right beside it - They give you a fun map of the city, including some options for food, drinks, shopping, etc., which was super handy - The staff were friendly, even if they couldn't help, they tried their best, and we found the hotel to be welcoming. Cons - - The restaurants had weird hours, and I wish the hotel would let guests know if they will be closed. Twice, the taco place was closed for lunch and once for dinner due to a private party, but there is no way to know this until you try to go. The taco place is clearly very busy but has limited hours, while the Italian place was open a lot but dead, with no one inside. - Mostly young staff, and not much help with any nuanced questions. We asked about a place to eat, and they had no recommendations, just took out Google to show us what was closest (they did give out a map, though, see above comment)"

"I can't say enough wonderful things about this hotel. They were very conscientious in everything they did. We were able to forward our luggage directly to the airport which made the trip from Kyoto to Narita so easy. The restaurants were delicious and served amazing food. Hirotake - san - one of the managers was able to make some calls and find our luggage that we had forwarded from another hotel using Yamato. The location was also top notch and even had an entrance to the nearest subway station directly from the hotel. Also there were plenty of restaurants within walking distance. We got there too early to check-in, so they held our luggage and we walked to Nijo Castle and Nishiki market."

"Ace is both classy and cozy at the same time, very friendly staff at check in as well as in the hotel restaurants. The rooms are comfortable, spacious, and have great lighting. The neighborhood in Kyoto is also wonderful."

"We are Ace Hotel fans and chose the Ace for our Kyoto stay because of its central location, which is fantastic, and super walkable to so muck that Kyoto has to offer. I will echo another reviewer who felt that the staff and hotel felt almost a bit too hip when we arrived, (it felt like we had just landed into a brand), and we were a bit disappointed by the Kyoto x California vibe (we are Californians). It just was not what we were expecting. However, our perception changed after our first 24 hours at the hotel. The more we interacted with the staff, the friendlier they became, and we accepted the CA-vibe as part of the experience. The rooms are Ace-stylish, super clean, quiet, and spacious with a record player - thank you! The beds are a bit firm and low but we slept very well. Mr. Maurice's was a surprisingly delicious restaurant, especially the Caesar Salad which we had to have a couple of times. Shout-out to Mamo for great suggestions, conversation, warmth and kindness. He was the one who began to shift our perception of the Ace from unsure to positive. Breakfast from Stumptown and at Kosa was excellent, and we are grateful to the kind host who fit us late-risers in before close of service. After four nights at the Ace Kyoto, we were so glad we chose to stay there, so much so, we are planning to return and will stay there again."

"The best hotel in Kyoto, Japan, and maybe anywhere else. The Staff are friendly and very helpful, the vibe and decor is amazing, rooms are clean, and the stay is exceeds expectations every time. You will feel like home while you are there and you will miss staying there for week following your departure. I cannot recommend this hotel any more! The only hotel I will stay in Kyoto!"