"The Four Seasons Kyoto is without a doubt the most beautiful hotel in which I have ever been lucky enough to stay. Leaving here at the end of our visit made me genuinely sad to leave. From the moment we arrived, we were made to feel welcome and special, with customer service from staff being exceptional. The room - a 2 bedroom garden residence - spacious and immaculately finished, and the perfect choice for my family of two adults and two 13-year-olds who we are not quite ready to release into their own separate room. We had peaceful garden views and a balcony from which you could enjoy these. The garden is stunning and I enjoyed many peaceful moments sitting by the pond watching the koi, ducks and dragonflies. We had some of our meals here - all lovely - but room service was our favourite with everything laid out for us on the table in our room beautifully. Booked a same-day massage and was fully expecting to be told they were full but actually found myself in the spa having a treatment 45 mins later. Massage was one of the best ever, by the way and the spa high-end luxury. Room had a tablet from which you could request anything you needed and response to this was always immediate. The kimono in the room are gorgeous and I ended up treating myself to one to wear at home, available in the shop. Great location - we walked into Kyoto despite the July heat and could visit many of the central spots on foot. Luggage forwarding service good as was our experience in every place. Short taxi journey to the station at the end as we travelled on to Osaka. With hindsight, wish we had arranged to stay here longer and not bothered with Osaka. A truly wonderful stay! Thank you to everyone there who works so hard to create such a remarkable experience."

"Wonderful first time visit to Kyoto. Not great views from our upgraded room, but staff was so kind and accommodating. First class service all the way. Breakfast buffet was amazing. Lots to see and do in Kyoto but definitely book a tour. Laundry services impeccable and fast. Pool was very nice, clean and modern. Loved our stay."

"Wow! Gorgeous hotel with amazing grounds. The rooms are absolutely beautiful with everything you need. The spa treatments are amazing. Breakfast was amazing. Staff is very professional and . Had a wonderful stay."

"We had a wonderful week long stay at the Four Seasons. It is a perfect place to base yourself and then explore with day trips to other areas. The concierge was very very helpful prior to the trip! They organized lots of tours and activities for us and everything was amazing. The hotel is beautiful, well located but out of the busiest areas. We stayed in a one bedroom residence room and it was great for a family and came with lots of extras(mini bar, ironing, transfers). The room overlooked the pond which is the centerpiece of the hotel. Just gorgeous and calming!! Breakfast was amazing. I'd book this hotel again and again. The hotel is full of Americans and tour groups but even with that it felt like our home away from home in Japan."