"stay here in kyoto if you can. you won't regret it. privileged location in one of the most convenient locations possible the immediate area adjacent to the hotel is a total zoo middle of the day but the hotel is a splendid sanctuary. gion temples riverside nishiki are all easy cab or very manageable walk. the guest lounge is very nice with great snacks and drinks available all day. the roof top bar must be one the best view in all of kyoto. guests have preference for seating which is very very helpful because every night we were there (2 out of 4) there was a 2 hour wait for everyone else to get in. rooms are modern spacious and the property is historic and architecturally unique (in all the good ways). i also have to acknowledge the staff and concierge for taking my side with a difficult dinner reservation fiasco and ultimately siding with my needs/request/account of the situation over the restaurant (at likely some reputation or monetary hit to the hotel, i'm sure). i will forever be appreciative and grateful for that. that is the sort of service that will ultimately in my opinion garner far greater long term loyalty and reputation than whatever short term expense incurred. sta"

"I don't know where to start on how much my husband and I loved Hotel Seiryu. From the moment we turned into the drive we felt in awe. Check-in was very smooth and our room was GORGOUS. We loved the feel and charm of the refurbished school. We were shown the grounds by a beautiful young lady and she was very efficient and sweet. The lounge was a huge bonus for us to enjoy a cocktail and snack while planning parts of our trip. We saw a Maiko performance that was lovely. We enjoyed the amazing rooftop bar. We also enjoyed the daily breakfast. But what made this stay so top-notch was the concierges Mr. Kawasaki. He went above and beyond to assist making reservations for dinners and gave us fantastic recommendations for a head spa. He is going to do great things with his career, you can feel his passion for hospitality. When we finally had to say goodbye to the hotel, the employees once again went above and beyond. We thought we had planned enough time to get to the train station, but we didn't calculate the volume of crowds that the cabs/Ubers has to go through to get to the hotel during peak hours. We were going to be cutting our train time very close. The two young ladies at the entrance took it upon themselves to go flag down a closer taxi. Honma Saya & Warwar Khaing were able to communicate our situation to a taxi driver for us and we made it to our train! Without the ladies help we would not have made it- insane serivce! Hotel Seiryu or any Prince Hotel & Resorts will now be our top pick when choosing hotels. We have to send much love and appreciation to everyone who made our stay so special. Can not wait to come back!"

"Fantastic property in Kyoto, however located in the very touristic and crowded area of the city. Difficult getting in and out of the hotel due to the constant flow of tourists. It is a beautiful property, however they have very commercial rooftop bar that attracts guests from outside the hotel and diminishes the exclusive feel of the hotel. Breakfast choice is quite limited. Fantastic service in the lounge and during check in, a little bit less sincere and courteous by other staff members. The story of the renovated old school not fully and properly used to build better guest experience. Overall, very trying."

"Our first trip to Kyoto (and Japan itself) and wow what an experience. The hotel is absolutely beautiful (opened in 2020 after being renovated when the former elementary school closed in 2010). The staff offers impeccable service, the food is amazing, and it’s in a convenient location, close to many things that you’d want to explore in Kyoto. The room and bathroom is spacious and well designed. Don’t forget to check out the rooftop bar for lovely views. I can’t recommend this hotel enough."