"Hotel is relatively new and looks as such. Our room was beautifully designed and very comfortable, fantastic views across Osaka. Very helpful concierge, they managed to secure us a restaurant reservation at relatively short notice which we appreciated. Housekeeping was flawless and very thorough. Spa and indoor pool also great. Lovely bar and great drinks but service a bit patchy, one night we were just left sitting there and had to call someone over to order, also we weren’t asked if we wanted another drink. Now on to the negatives. Restaurant Jardin is a letdown. We had dinner there on our first night and we were completely underwhelmed. It’s a fixed price 3 course meal including drinks with a buffet for starters /desserts and à la carte main course. The term “buffet” is an overstatement for what was on offer, a few cold salads for starters and some sad looking desserts. The main courses were also very uninspiring, my fish dish was completely tasteless. I don’t know how The Four Seasons would put their name to that god awful offering. The breakfast situation also leaves a lot to be desired. We spent about 15 minutes queuing to get into the restaurant and get seated. I saw several empty tables but still lots of guests waiting outside. I wonder if the hotel is understaffed and they can’t turn the tables around quick enough. We were also asked at check in to consider in room dining for breakfast as they were too busy !! Quite frankly I shouldn’t be asked that in The Four Seasons… Overall, The Four Seasons Osaka is a fantastic hotel but they need to sort out Jardin."

"Everything at this four seasons was perfect. The staff is so friendly and helpful. We stayed on the Gensui floor. The rooms felt very authentic and the Sabo lounge provided nice respite. The breakfast was delicious."

"Osaka was our third stop in Japan and we had decided to stay at all Four Seasons properties and we are so happy that we did! We had a driver bring us with our luggage from the FS Kyoto to the FS Osaka. PROS: Arrival was coordinated between the concierge team at the FS Kyoto and the FS Osaka for a seamless arrival and it could not have gone better. We had a FS Corner Suite and again, the welcome experience team had the room decorated to celebrate our anniversary and birthday(s) which was very thoughtful Very spacious suite, well laid out and comfortable. Great views over Osaka, especially at night. The shower / bathtub also have a wet room concept in the corner of the bathroom and is all glass but you can close the shades for privacy. Again, great Toto toilets Housekeeping was excellent Same great PJs that were offered at the FS Tokyo Otemachi were offered at this hotel for guests use Extremely comfortable beds and soft linens - great night's sleep Concierge team was great in setting up a tour guide and driver for tour of Osaka The Chinese Restaurant, Jian Nan Chung, was incredibly good!! Food was so delicious and the service was 6*! Views were amazing as well. Whisky Tasting at Bar Bota was very nice as well. Special shout out to the welcome experience team and concierge team as they made our stay even more amazing. Breakfast was included in our room and it was fantastic. Highly recommend staying here when visiting Osaka CONS: NONE!"

"My stay at Four Seasons Hotel Osaka was exceptional from start to finish. Every team member made me feel genuinely welcomed and cared for. At the Sabo Lounge, Sakura, Ayana, Kaman, and Iris were warm and attentive, creating a seamless and elevated experience. Anissa made the lunch sushi omakase feel personal and memorable, and Thomas from IRD was prompt and professional. Gary and Mika at the front desk provided a wonderful arrival experience. Both were so welcoming, polished, and helpful throughout. It’s truly the people who make this hotel unforgettable. I can’t wait to return."