"Splendid hotel. Utilised the laundry which was excellent in a sweet lounge area with free perfume! Staff were brilliant shout out to the bar staff in the evening. Food was plentiful and delicious with good choices. Cannot fault anything"

"The rooms are very new and are impressively spacious by Japanese standards, with clear attention paid to design - everything has a premium feel throughout... with the exception of the air purifier/humidifier - it seemed more like a cheap aroma diffuser, and a proper Sharp or Panasonic unit would have been better. Otherwise, the room was excellent in every respect, with good soundproofing, effective air conditioning, strong shower pressure, and fast, reliable Wi-Fi. There's also an Apple TV which makes watching stuff like YouTube convenient. The complimentary perfume (male, female or unisex) selection in the common room was a nice touch, as was the Nespresso coffee. The location is also convenient, with around a 15-minute walk to Umeda or Yodoyabashi for trains. The latter has easy access to the Keihan line to Kyoto, which is significantly faster and more straightforward than travelling via Shin-Osaka. It's a very quiet area - so if you're looking to be right in the centre of the action, I'd recommend staying around Nanba. The hotel is located in Kitashinchi, which has a lot of good restaurants. Try the ramen and late night sandwich places nearby! They can also help with luggage forwarding, should you need it. Overall the hotel offered good value, especially because I got my 3rd night free with a promotion."

"Clean and tidy. Staff good. Location average plus. Relatively quiet from outside noise. Breakfast (american) awfull...runny scrambled eggs salad n cold ball of something and frankfurter sausages....coffee ok....pastries ok"

"Had a terrific 4 night stay in November 2025. The staff were terrific and my room was spacious, modern and clean. The common areas were great and the general layout of the hotel is excellent. The hotel is ideally situated, although it is a 10 minute walk to get to a station. It is in the more interesting part of Umeda, yet it is very quiet and peaceful. I will definitely stay again should I return to Osaka. Thank you. I"