"My family spent eight nights at the Palace in June. It is a beautiful hotel with excellent facilities, great food, and amazing service. We loved the location - the hotel connects underground to the Otemachi station and was a welcome break from the crowds at Shibuya or Shinjuku. The rooms were large and very well appointed. We look forward to our next visit!"

"Fabulous room overlooking park and across street from Imperial palace gardens - minutes from Tokyo Station; Great breakfast; Wonderful staff! Will stay again!"

"Absolutely fantastic! Everything about Palace Hotel is amazing! The location is beautiful and centrally located. With access to a metro station below the hotel, getting around Tokyo couldn’t have been any easier. Not to mention Tokyo Station is an 8-10 minute walk away. The hotel itself and our room, sooooo luxurious and super comfortable in an understated way. It was perfection. The food was outstanding as well. The breakfast was top notch, with plenty of options for everyone. We had several other meals and in room dining which were fantastic as well. We’re both pescatarians and the staff had the chef amend some of the meals to make sure there wasn’t any hidden meat (many Japanese sauces/broths contain meat). The staff …. Out of this world! So friendly, helpful and kind! We’d go back in a heartbeat!"

"We normally stay at the Peninsula hotel, but were trying out the Palace hotel this time round for a change. We loved the Peninsula hotel for the location right next to Ginza, but as it turned out, Palace Hotel was also very convenient. First of all, the view of the imperial palace garden was spectacular. The rooms, and especially the French restaurants and the lounge bar definitely made full use of it. Secondly, it also had access to a few different train lines so going out/walking to Tokyo station was a breeze. Service here was extremely good, the concierge desk responded to everything in an impressive manner. There were also an excellent selection of F&B outlets, we tried a few of them and they were all very good and reasonably priced. All in all a great stay and we would love to return on our next visit to Tokyo."

"Beautiful hotel in Tokyo and fantastic service. Highlight for us was the breakfast. The check in experience was relatively cold and not totally clear, which maybe was just one glitch as what we experienced throughout our stay was exceptional service."