"We were pleasantly surprised by this oasis in a welcome quiet corner of Tokyo, away from the hustle and bustle. It keeps to the tradition of the Edition hotel aesthetic, with lobby and rooms up to par, but we were really wow'ed by the level of service from each person we encountered. The front desk welcomed our little one's excitement and played with her at check-in, Yuki from concierge deserves recognition for coming through with excellent recommendations and being so responsive! He even tried to secure some Pokemon items for us by calling around! I can say that this hotel has really top talent in terms of service, from the valet at the door to the final goodbye. And although we've stayed at other hotels in this Toranomon corridor before, we might have just found our go-to for future stays. :) We long to go back soon."

"We stayed at the Tokyo EDITION Toranomon in March and the highlight was definitely the location. The metro station is right at the hotel’s doorstep and Azabudai Hills with its fantastic restaurants, cafés and shopping just a short walk away. The stunning view of Tokyo Tower from the lobby was also a memorable touch. The hotel has a stylish vibe and the service was good. However, the room felt quite basic and didn’t offer the level of luxury we’d expect for the price. While comfortable, it didn’t justify the premium rates compared with other luxury hotels in Tokyo. Overall, we’d stay again for the unbeatable location and spectacular views, but only if the rates were more competitive."

"Place is situated in a prime location. Really loved the lobby area and service quality of the staff. Always like to spend a few nights on a trip to Tokyo."

"Checked in today, went to the room and the entrance walls were dirty, the armchair was dirty and the sofa had someone else’s hair on it. The hotel staff quickly moved us to another room, which was better but still had dirty walls in the entrance. The manager told me that this level of room needed regular maintenance. Asked the hotel to make us a reservation at a restaurant that they recommended. The lady told us she spoke to the restaurant who said they could accommodate us, however when we got to the restaurant there was no booking. What an embarrassing position to be in. Came back to the hotel to get into bed and the sheets had stains. What a disappointing start to the end of our holiday - not exactly the 5 star experience we were expecting! The only positive so far is the view from the window."

"Our recent return to the Edition Toranomon reinforced just why this has become our 'go to' Tokyo Hotel. Travellers are spoilt for choice when it comes to 5 star hotels in Tokyo and we have tried several of recognisable brands, but a few things set the Edition apart. Its location is ideal. Just on the outskirts of the hectic Ginza area but connected by the ever efficient metro which stops directly beneath the hotel, you can get to most places of interest within 10-15 minutes. The advantage is that the Edition boasts larger rooms/suits than Ginza properties and you have the peace and quiet of an upmarket suburb. If you can, book a corner suite. The space and design is well worth the extra investment. The Edition is a 5 minute walk to the new Azubadai shopping mall that also hosts the amazing 'Teamlabs' installation. The Toranomon Edition has an excellent indoor heated pool and gym if you find that you havent walked enough exploring Tokyo! The food offerings at the Edition have also improved over the years with the breakfast being a highlight. To truly appreciate the Edition it helps to 'look beyond' the obvious things such as the large rooms, the simple to use technology, the epic views (including Tokyo tower) and even the choice of 2 brilliant cocktail bars. Instead, consider what it takes to turn a great building into a 'great hotel'. The intentional use of a calming / chilled music track that begins in the morning and alters as the day progresses. The thoughtful lighting that is never harsh and also changes with the mood of the day. The fabulous use of plants in the reception / bar area that immediately provides privacy and at the same time conveys a feeling of nature and space. The longer you stay at the Edition the more you will notice small design details that all contribute to a feeling of peace and 'zen'. You will also appreciate the very professional and super efficient concierge team who are on hand to help with...everything. You can also be confident that Alain will make sure all aspects of your time spent in the 'blue room' restaurant are of the highest standard. Overseeing the smooth running of all aspects of your stay (especially if you are a Bonvoy member) is Diego. He remains one the industries true professionals and when you get the chance to talk with him you understand why. Diego has actually spent a great deal of time travelling the world as a paying guest of hotels. He understands what it takes to elevate a hotel experience. He understands what it takes to make a great building...a great hotel. That's probably why we keep returning to the Edition Toranomon. The people who work there have found a rhythm and teamwork that is hard to replicate."