"Start of our first Safari, we booked an Elewana Sky Safari, We landed at 3 am in Nairobi and would like to thank everyone for the welcome at the Nairobi Airport and driving us to the Hemingway Hotel were we stayed a night. We visited the Giraffe center what was educational , we had no idea there are three different Giraffes in Africa. The children loved feeding the Giraffes and so did we! next morning it went off to the small Wilson Airport were our sky Safari started."

"Excellent service from Immaculate at the recption and the food was out of this world."

"I had a really great stay at Hemingways Nairobi. The hotel is beautiful, quiet, and very relaxing. The rooms are large, very comfortable, and the view is amazing. What stood out the most was the service. The staff are very friendly, professional, and always ready to help with a smile. They really make you feel welcome. The food at the restaurant was also very good and the overall atmosphere of the hotel is calm and elegant, which makes it a perfect place to relax while visiting Nairobi. Overall, it was a wonderful experience and I would definitely recommend Hemingways Nairobi to anyone visiting the city."

"Fantastic 5 star hotel - beautiful hotel, spacious rooms with elegant, aesthetically pleasing furnishings and all manner of modern features (including accommodation for international plugs). Staff is highly experienced, warm, polite, accommodating and efficient. Hotel has a great restaurant/bar/lounge – food/drink are top notch. Highly recommend!"

"We stayed at Hemingways for 24 hours before flying home to the USA. The property is beautiful, with grand rooms and manicured gardens, but our check-in experience left a lot to be desired. As an Amex Platinum cardholder, the hotel reached out to inquire about our arrival time and to ask whether we wanted to check in as early as noon. I said we would be arriving around 1 pm, though in actuality we arrived closer to 2 pm. However, when we arrived, we were informed that the room with two beds I had reserved was not ready and would only be available after 6 pm, which left us with no place to freshen up and change before our 4 pm spa appointment. We were then offered a room with one bed and told that if we accepted it, we would have to relinquish our reservation for two beds. Suffice it to say, it is bizarre for a hotel to know when we are arriving, not have the reserved room ready, and then offer something less than what was prepaid. We were also told that the hotel was fully booked and had no other options. My friend and I protested, and after about twenty minutes, they magically found an empty room for us to use until our actual room was ready. The disorganization—or lack thereof—is something that should not be happening at a property that boasts Michelin credentials. Other highlights of Hemingways include the lovely gym and spa. We had 90-minute massages, which were very good. The butler service is nice, though the phones don’t always work to reach them, and the golf carts that take guests up the steep hill to reception are very much appreciated. Breakfast was decent but nothing to rave about. I’ve seen more expansive buffets at other hotels. In short, I enjoyed my stay but wasn’t overly impressed."