"The hotel is merely less tha 5 minutes walk to the Petronas Towers, KLCC Park and the Suria Mall. The hotel lobby has a nice flower arrangements and exquisite chandelier. It is a busy lobby where staff greeters always welcome you to their hotel. Hafiz in the front desk gave us a warm welcome. He’s friendly and even accompanied us to our hotel room on the 30th floor, the highest floor of the hotel. He also mentioned that they still have smoking rooms, but didn’t stay in the smoking room, just for your information. Our room has a commanding view of the Petronas Towers and the fountain at the KLCC park. Our room is big and clean and greeted me with a plate of chocolates, biscuits and specialty drinks. You see the room is kinda old but well maintained. The bed is comfortable and I was able to request a firm pillow, I slept like a baby. The bathroom is huge and clean. The only thing that I noticed is they have a weak water pressure. Other than that, I enjoyed my stay. We had a buffet dinner on our first night and the spread is quite good. We enjoyed the sashimi and the Malaysian food offered. Yuly is very attentive. The breakfast spread is extensive. It is busy and Nguyen and Farhan are very friendly and very attentive. I’d like to give compliments to Noorman (Aqua), Jabed (pool) took care of us on our early swim in their beautiful pool overlooking the skyscrapers and Mahmoud from housekeeping who always asks us if we need anything. Actually, other housekeeping staff are excellent but failed to get their names. Overall, this is a beautiful, convenient hotel close to the Peteonas Towers. Highly recommended."

"This is my 3rd time staying here and for my own birthday celebration. It's still perfect as usual. Special thanks to Mr. Hafiz and Ms. Sarah for the warm welcome always. Ms. Xin Cze and her team in Mandarin Grill for the impeccable service on my birthday dinner. Thank you so much for such a wonderful experience."

"A hotel where service is not a profession, but a way of life. I loved the way the staff presented themselves to us. And the vibe of the hotel was wonderful, the food was excellent. Best massage."

"My stay at this hotel was truly unforgettable. I received so much care, kindness, and genuine attention from every member of the staff that I felt at home from the very first moment. I would like to express my sincere gratitude to everyone—from the doorman to the wonderful concierge, Aron, who was always professional, attentive, and ready to help with anything I needed. I also want to thank the restaurant staff for making every breakfast such a pleasant experience, and the pool staff, especially Tajrul, for their outstanding service, kindness, and warm hospitality. A very special thank you to the hotel for providing me with a wheelchair throughout my stay. Because of my injury, it made such a difference and allowed me to move around the city comfortably and enjoy my vacation without worry. I would also like to thank Diana and the lovely ladies at the spa. Their kindness, care, and positive attitude made me feel truly special. Every single member of the team was so thoughtful and compassionate that, for a while, I almost forgot about my injury. You made me feel like a queen. I will gladly recommend your hotel to all my friends and family, and whenever I return, I will stay only with you. Thank you for making my stay so memorable. I can't wait to come"