"The perfect location, to place you in the heart of it all, for a 2 night stay in KL. Positioned right next to the Petronas Towers and Suria KLCC mall - even has a wet deck (swimming pool/bar/nightclub with DJ) on top floor with outstanding views. Communication excellent before arriving and also quick, friendly and efficient check-in/check-out service. The decoration throughout the hotel is bright and vibrant and the rooms had lots of amenities (even an array of lighting to choose from). Due to its location, could do with better soundproofing to rooms as lots of traffic noise from below during the night. Breakfast was a delight! Thank you to Anousha and Keith who were attentive and friendly each morning."

"I had a wonderful stay at this hotel. It has a great atmosphere, an excellent location, and fantastic facilities. I booked a room with a view of the iconic Petronas Twin Towers, and it exceeded all my expectations. The room was exceptionally spacious, beautifully appointed, and offered breathtaking panoramic views that made my stay even more memorable. Breakfast was well organized and featured a wide variety of delicious food. I would also like to extend my sincere appreciation to Narisha at the front desk. She went above and beyond by proactively assisting me with some important paperwork, handling everything with remarkable professionalism, confidence, and genuine warmth. Her exceptional service truly reflects the hotel’s commitment to excellence. Overall, this is a remarkable hotel that delivers luxury, comfort, and impeccable hospitality. I would definitely recommend it and look forward to staying here again."

"We choose W Kuala Lumpur because of its location beside Twin Tower. It giving sexy and youngster vibes. For the room, we loves our room even didn’t get any suite upgrade because of hotel full occupancy during our stay. But overall for the cleanliness, noise and service are the best. We are celebrating my wife birthday and they give a lot of surprise."

"Booking for specific room (made and confirmed around 6 months ago) was cancelled due to another guest “extending their stay”. Deceptive behaviour and awful customer service from W Kuala Lumpur. Recommend anyone else experiencing this to please review. Do not accept downgrades. This hotel is prioritising one guest over all others."

"⭐⭐⭐⭐⭐ I had a wonderful stay at this apartment. The KLCC view is absolutely breathtaking—one of the best views I've experienced in Kuala Lumpur. The apartment was clean, comfortable, well-equipped, and exactly as described. The location is excellent, with easy access to KLCC, shopping malls, restaurants, and public transport. The host, Melvin, was friendly, responsive, and made the check-in process smooth and hassle-free. Everything was well organized, making my stay comfortable from start to finish. I highly recommend this place, especially if you're looking for an amazing KLCC view. It's also a fantastic choice for special occasions like New Year's Eve, when you can enjoy the city skyline and fireworks. I would definitely stay here again! If the view from your room was exactly like the photo, this review will fit it very well."