"Shangri-La Le Touessrok is really a nice hotel, no doubt about that! Service is outstanding and personnel go above and beyond to fulfil your wishes! We lived in one of the Frangipani Beachfront Junior Suites, which was very nice. The only-adults pool in this area of the hotel is totally wonderful! We used the snorkelling facilities a lot – they take you to a really nice snorkelling place with lots of tropical fish diversity and also nice corals and other marine life! We also went a few times to Shangri-La's private Island, Ilôt Mangénie, it is nice and peaceful there. The ‘private island part’ is in fact a very small part of the bigger Ilôt Mangénie, but it works well, and they certainly take good care of you over there. There is also a nice restaurant, and yes - the truffle pizza is mouth-wateringly good! We also tried the complimentary parts of the spa – the sauna and the steam bath – both are nice! The food… Well, we are probably very spoilt, but we thought the food was pretty standard, see separate reviews. Unfortunately, we observed – both at Safran and at Kushi and at Coco’s – that despite various dress codes, adult only areas etc – that there still were a lot of even very small (&noisy) children in the restaurants – accompanied by their parents in bathing shorts and flip flops. I think this is a serious lapse on the part of the hotel – having certain families that can clearly behave like they want. Anyhow, overall the hotel and the service is wonderful, and would I come back – YES – in a heartbeat!"

"We have just spent 10 days at our favourite hotel. Such a wonderful place where you feel at home the second you arrive. Beautiful Frangipani room right on the sea. Big thanks to the following people for making our stay so special. Jo-Ann - lovely to see you again and thank you for looking after us as always x Ravish in Safran - thank you for taking care of us on the three nights we ate there. Such a nice young man, great service with such a friendly smile. Anil - Adults Pool - took care of us all week, a charming man, great service and always smiling. Sada - thank you for all of your help - top man. Michael, Concierge - a true gentleman. So helpful and informed. Thank you my friend 🙏 Johan, Private Island - such a character, was lovely to see him again looking so well and smiling as always. We shall return soon. Another memorable stay in paradise."

"My wife and I are currently nearing the end of a one-week stay at Shangri-La Le Touessrok in Mauritius, where we came to celebrate our 30th wedding anniversary — and I can honestly say it has been one of the most incredible hotel experiences we have ever had. From the moment we arrived, everything about the resort has been exceptional. The setting is simply breathtaking. The beaches seem to stretch endlessly, with pristine white sand that is beautifully clean and perfectly maintained. Every morning feels like waking up in paradise, and the calm turquoise waters and peaceful atmosphere make it the perfect place to relax and celebrate such a special milestone. The food throughout the resort has been fantastic, with a great variety of options each day. A particular highlight for us has been Safran, the Indian restaurant. Coming from London and travelling frequently to Mumbai, I have eaten a lot of Indian cuisine over the years, so I was genuinely surprised by just how outstanding the food was. The flavours, authenticity and presentation were truly exceptional and easily rival some of the best Indian restaurants I have experienced anywhere. If you want to break up your week without leaving the resort, they provide a free boat service to a private island which is serviced by their own staff to the same exception standards. What truly sets this hotel apart, however, is the service. Quite simply, it is the best service I have experienced at any hotel resort anywhere in the world. Nothing ever seems to be a problem and every member of staff goes out of their way to make you feel welcome, relaxed and genuinely special. The warmth and friendliness here create an atmosphere that makes the stay feel incredibly personal. I would particularly like to recognise a few members of the team who made our anniversary celebration even more memorable. Prakash, the Restaurant Manager, was incredibly warm and attentive and kindly arranged a wonderful surprise for us to celebrate our anniversary, which was a very thoughtful touch that we will always remember. Anil, who looks after the adults pool and beach area, provides such a personal level of service. He always seemed to appear exactly when you needed something and made us feel completely looked after throughout the day. His friendliness and attention are a real credit to the hotel. Deepak at the front of the hotel was another highlight of our stay. Each time we left or returned to the resort he greeted us with a warm smile and genuine conversation. He is incredibly friendly and a fascinating person to speak with, adding such a welcoming feel to the hotel. Navin, the Food & Beverage Assistant Director, clearly plays a huge role in maintaining the exceptional standards across the restaurants and service. His professionalism and attention to detail are evident throughout the entire dining experience at the resort. With one day of our holiday still remaining, we are already sad that our stay is coming to an end. Celebrating our 30th anniversary here has been truly unforgettable and the entire team has made it so special for us. Thank you to everyone at Shangri-La Le Touessrok for such an incredible experience. We will absolutely be returning (next time with our grown up kids) and would recommend this resort without hesitation to anyone looking for a truly world-class holiday."