"The entrance through the private tunnel is undeniably cinematic, and the "hard product"—the rooms and private plunge pools—are the highlight of this property. However, for a five-star property at this price point, the value proposition vs the inflated rate they charge misses the mark. The property’s location is subject to intense winds, which made the pool area quite unpleasant and the plunge pool too cold to use as it can only heat up to 88 degrees. On one of our days, all umbrellas had to be lowered for “safety,” leaving us exposed to intense sun and severely diminishing the value of a resort stay focused on outdoor relaxation. Additionally, there is only one hot tub on the entire property and it’s luke warm. Be warned that private events can reserve the pool - during our stay half the pool areas were reserved for a private function. The pool area itself lacks any real ambiance or "soul” and feels uninspiring. While the service is professional, the food and beverage are overpriced, even by luxury hotel standards. You are paying a massive premium that the overall experience doesn't quite justify. It’s a beautiful hotel, but between the lifeless pool, the high winds and the inflated costs, there are better properties to stay at for this budget in Cabo. What made this review a 4 vs a 3 star was the concierge staff who made an effort to address some of our concerns while on property."

"My wife and I recently stayed here for two nights with Hilton Free Night Certificates. Our magical experience began before we arrived with an email from our personal concierge, Raquel, who checked in to see how she could help make our stay special. Over the next week, we exchanged emails asking about the amenities and activities, and Raquel was incredibly helpful. The real story began when we arrived. From the moment you enter the massive gates, you feel like you are in a private oasis. We were more than three hours early, and Raquel and her team showed us around the resort so we could enjoy the infinity pools and beach while we waited for our room. And the room was WELL worth the wait. We received the most incredible upgrade we have ever experienced, granting us a 3-bedroom villa with a plunge pool, a full kitchen, and a master suite that I am still dreaming about. The resort recently completed a massive renovation, and our room was not only modern but felt like part of the cliffs themselves. Full of handmade art, blown glass, and woodcarvings. It was a room full of personality and life, not like some resorts that have opted for something clean and modern that borders on soulless. If you want a hotel where you experience luxury firmly rooted in the place it is built, this is the place for you. I filmed a video tour for our family and it took almost five minutes to just explore the entire suite! But our experience didn't stop at the room. We ate dinner at Don Manuel's and El Farallon. Both were superb experiences which we will review separately, but are well worth a visit while you stay here. As diamond members, we received a free continental breakfast, which was very nice, but opted for the $25pp upgrade to the full buffet, which is worth every penny. Not only does it feature incredible local scratch-made delicacies, but Reyes and Isadora (the two taco chefs we met during our stay) prepared for us a special selection of tacos that were truly the best we have ever eaten. Also, make sure to order their french toast. It is unforgettable. During our meals at Don Manuel's, we became friends with our servers. Martin, Mitchell, Aremis, Allan, and Jesus. These gentlemen were incredibly helpful, gracious, and attentive. At the pool, anything we could need was ready and brought to our chairs by the attentive attendants like Angel and JP. As Diamond members, we've experienced some of the best hotels and resorts in the Hilton portfolio, but this experience was truly tied only with the Hermitage Bay in Antigua and, unlike that beautiful property, the Waldorf Pedregal is a true couples AND family resort, with multiple options so the entire family can have a life-changing vacation. (We are already making plans for when we can return with our children so they can enjoy it as well. A good resort has beautiful amenities. A great resort will throw in a memorable location. But a life-changing resort adds something that can't be faked. The dedication of its staff. Every person we met during our short stay truly loved what they were doing. They actively sought ways to make our stay special. They picked up on small things we said to one another and then incorporated them into their service. They learned our names, and we learned theirs. Many have been there for more than five years, pouring their hearts into making stays magical, whether they are for three months like some guests the weekend we were there, or just a couple of nights like us. I created a list of people we met and look forward to seeing again when we return. Each of these team members made our stay special. Raquel, our personal concierge Angel and JP our pool attendants Allan, Server Jesus, Server Arturo Mitchell, Server Carla, hostess Alejandra, tour guide and room guide Reyes, taco chef Isadora, taco chef Adrian, server Abraham, server Jauqin, manager at El Farallon Alberto So if you made it this far into my review and are still on the fence, just book it. You won't regret it. Your only regret may be the one we had, which was not staying there for longer."

"We had such an amazing stay at Waldorf Astoria Los Cabos Pedregal. The property is absolutely beautiful with incredible ocean views and such a peaceful, luxurious feel. The service really stood out. Everyone was so kind and attentive, and our butler Miguel made everything easy and special for us. The room was gorgeous and super comfortable. The food was excellent everywhere we ate, and the spa was one of the best we’ve experienced. I brought my twins and they loved it! They were obsessed with the pool, had a great time at the kids club, and loved getting special drinks during the afternoon guacamole service. Such a special place and we can’t wait to go back."

"We stayed at Waldorf Astoria Los Cabos Pedregal for three nights to celebrate our anniversary, and the experience exceeded every expectation. We were pleasantly surprised with a room upgrade and a thoughtful arrival note with dessert, which immediately set the tone. The room was spacious and beautifully designed, with an open bathroom featuring a soaking tub and a rainfall shower. Our location near El Farallon offered stunning cliff and ocean views. Transportation to and from the airport was seamless, and Marcos made the ride both informative and enjoyable. Dinner our first night at El Farallon was outstanding. I highly recommend the cliffside table for a special occasion. We also dined at Don Manuel’s the next two evenings, where Joshua and Henry ensured each meal was personal and memorable. We spent our daytime relaxing at the adult pool, enjoying consistently attentive service. Breakfast at Don Manuel’s was a daily highlight thanks to Rodolfo’s warm and attentive care. We also joined the guided morning hike with spectacular views along the way. Irvin was an excellent guide with incredible knowledge. Fabian deserves special recognition. From booking through departure, he coordinated our plans, checked in regularly, and helped create a truly special anniversary experience. This resort delivers both luxury and genuine, personalized service. It was the perfect place to celebrate our anniversary, and we would return without hesitation."

"As others have mentioned, we stayed here for 3 nights, and while the property is amazing, well-maintained and in pristine condition, the staff and service is the key here. I personally have only experienced similar level of hospitality at another Waldorf (Cancun) and this easily match even blew past that. The personal concierge, the extend the staff is willing to go to make your stay memorable and friendly, always smiling and willing to help and offer the best suggestions. Also, on-property dining options are expensive (they are high-quality) but still pricy even for Cabo standard. We had a quick and short walk to Marina one night to try a local restaurant, it was easy, safe and got to visit the city very comfortably. If you staying here, make sure to spend enough time to enjoy the property, experience the pool-side lounging and even hit the spa for a unique experience. Cant wait to return and have another wonderful stay."