"Great room. Service was good, nothing outstanding. Nice and cute small hotel. However, they charged me $7 for 2 Nespresso pods. Really?? Yes, really!!! With the price of the room, they shouldn’t nickel and dime little stuff. I have never, ever been charged for coffee pods! For that reason, I will look for another option next time!"

"Beautiful rooms with friendly and professional staff. Excellent location in walking distance to everything we wanted to experience. Memorable experience. Will be back"

"I recently had the privilege of celebrating my 60th birthday at La Valise in the Roma Norte district of Mexico City, and I can say without hesitation that this hotel helped to make the occasion absolutely extraordinary. From the moment we arrived, every member of the staff — from the front desk team to housekeeping to the restaurant — demonstrated a high level of attentiveness and care. All our interactions left us feeling genuinely valued as guests. It was the kind of consistent, warm service that clearly comes from a culture of excellence embedded throughout the entire property. Our room was spacious, nicely appointed, and offered a sanctuary from the energy of the city. After a full day exploring Mexico City, returning to our room felt like a genuine retreat. A special mention must go to the concierge team, who went absolutely above and beyond in helping us get the most out of our time in the city. They coordinated tours, arranged transportation seamlessly, and personally connected us with local tour guides who made our adventures much richer. La Valise is a gem. If you're looking for a boutique hotel experience in a great location that combines stunning surroundings with outstanding service, look no further."

"The staff opened up a floor for my family and I. Need i say more?"

"We were actually a bit hesitant when we first arrived because the hotel is tucked away on a corner and we somehow walked past it before finding the entrance. But once we got inside, the welcome was incredibly warm and immediately put us at ease. La Valise is a very small property, but that’s exactly what makes it special. It feels intimate, personal, and thoughtfully curated. One thing that really stood out was that you can tell every single piece in the hotel was selected with intention. Nothing feels generic or mass-produced. Every room seems to have its own personality. We stayed in the Halo Suite while my parents stayed in a different suite, and it was honestly surprising how different they were. Their suite had a beautiful outdoor terrace with a bathtub, while ours had a completely different layout and atmosphere. It didn’t feel like the same room repeated throughout the hotel. Every suite feels unique, which is something you rarely find these days. The staff were fantastic throughout our stay. Everyone was consistently friendly and happy to share recommendations for the neighborhood, from restaurants and cafés to cocktail bars. Their suggestions ended up being some of our favorite experiences in Mexico City. The location is also hard to beat. The neighborhood is vibrant, very walkable, and full of life. There are great restaurants, bars, cafés, boutiques, and local shops right outside the door. Having the café downstairs was also super convenient for grabbing a coffee before heading out for the day. Overall, this was a very pleasant surprise."