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Alila Mayakoba

Riviera Maya • Mayakoba • SPLURGE

avg. $599 / night

Includes $32 / night in cash back

Cash back is redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out

World of Hyatt property

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Cash back

5% cash back on all completed stays (redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out)

Credit card points

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Hotel loyalty points

Points accrual and status eligibility with major hotel loyalty programs: Marriott Bonvoy, Hilton Honors, World of Hyatt, and others

Free breakfast

Breakfast-included rate options available

Room upgrades

Complimentary room upgrades (subject to property availability)

Extend your stay

Early check-in and late check-out (subject to property availability)

Location

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At a glance

Low-rise pavilions nested around a cenote in Mayakoba's ecological reserve, with interiors in regional limestone and walnut.

Best for: Architects and travelers who read buildings

Highlights:

  • 14 pavilions arranged around natural cenote, jungle canopy preserved
  • Interiors in polished limestone and walnut with Yucatán material logic
  • Caribbean beach at property edge, revealed gradually rather than frontal
Restrained-tropicalcontemplative

PB hotel design editorial

Arranged in a loose arc around a natural cenote at the heart of the Mayakoba ecological reserve on Mexico's Riviera Maya, the low-rise pavilion clusters that form Alila Mayakoba were designed to leave the jungle canopy largely intact — a planning decision that shapes everything about how the property feels from arrival to checkout. The aerial view confirms what the concept always promised: fourteen three-storey buildings, rendered in pale cast concrete with shallow pitched roofs, distributed through the reserve so that the cenote and its surrounding mangrove remain the dominant presence rather than the architecture. Connective pathways thread between structures without asserting themselves, and the Caribbean sits at the property's edge, its presence announced gradually rather than deployed as an immediate backdrop. Inside, the interiors follow a material logic drawn from the Yucatán itself — polished limestone floors in a warm grey-beige tone, walls finished in smooth stucco, walnut-toned millwork framing upholstered headboards in pale woven linen. The rooms carry an unhurried quietness, textured art panels and thrown-ceramic vessels placed with restraint against the neutral ground. The open-sided restaurant colonnade, its exposed timber ceiling structure and travertine-topped tables set among potted palms, extends that same vocabulary outward toward the tree line. The pool deck, framed by mature coconut palms against the Caribbean horizon and dressed with teak decking and brightly cushioned loungers, is the one space where the property allows itself a more emphatic gesture — color returning briefly before the jungle reasserts itself on all sides.

Travel notes

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About

Tucked into the lush mangroves of Mayakoba, Alila is a soulful escape where luxury moves in rhythm with the nature and culture that surround it. Within a pristine enclave on the Riviera Maya, this refined retreat tells the layered stories of this coastal sanctuary, set across 60 acres of beachfront, lagoon, and jungle. Here, 182 thoughtfully crafted guestrooms, suites and villas invite rest and reconnection. Six dining venues and immersive wellbeing offerings flow effortlessly between sea and stillness, guided by ancestral wisdom and modern perspective. Integrated into the greater Mayakoba community, guests enjoy privileged access to more than 30 restaurants, a championship golf course, and scenic nature trails. Rooted in heritage and alive with curiosity, a world awaits at Alila Mayakoba.

Amenities

Pool

Internet

Beachfront

Shuttle Bus Service

Suites

Room service

Free Internet

Free Parking

Wheelchair Access

Restaurant

Alila Mayakoba Reviews

39 reviews

"We chose Alila Mayakoba for our anniversary, and it was a very special trip - we were particularly impressed with the great service. Having stayed at many luxury resorts and hotels over the years, the service here was wonderful. We felt completely taken care of from start to finish. The hotel is new, and was beautiful. We spent a lot of time at the pool relaxing. It was easy to get around as there were golf carts available at any moment, and/or you were able to bike over. A massive thank you to our incredible resort hosts, Eduardo and Oscar. They made our trip seamless and so incredibly memorable. From organizing all of our activities and dinner reservations to sharing great recommendations, they were always one step ahead. They even surprised us with a beautiful anniversary celebration that made our stay feel so personal and celebrated. We also want to give a shoutout to Nicolas and Marcus, who made every single pool day amazing. They looked after us so well, were incredibly friendly, and remembered all of our preferences. They constantly went above and beyond to help us with any request, and their genuine kindness and professionalism did not go unnoticed. You both rock :) Beyond the stellar team, another major highlight was the Rosewood bar. It has such a fun, vibrant vibe paired with truly excellent food and drinks. We would stay here again and recommend this resort to anyone looking for a flawless, world-class experience. Thank you to the entire team for making our stay wonderful!"

A Tripadvisor traveler review

May 31, 2026

"One of the best vacations I've ever had. Exceptional experience and service from the staff. Excellent dining options. Highly recommend!"

A Tripadvisor traveler review

May 18, 2026

"Extremely clean and well maintained. The staff are amazing. The cons are limited and very expensive food. I can’t believe a single taco was $30. Just unreasonable"

A Tripadvisor traveler review

May 18, 2026

"Alila Mayakoba was recently renovated (previously Andaz). Facilities were great and well maintained. We were upgraded as Hyatt Globalist to a suite with a private plunge pool, which was really nice to have and made our stay beyond our expectations. The resort was very calm and peacful, with no loud music blaring during the day. Definitely got the restful vacation we were looking for."

A Tripadvisor traveler review

May 13, 2026

"A wonderful family vacation spent at the Alila, Mayakoba We had such a lovely time at the Alila, Mayakoba. We truly didn’t want to leave. Everything was amazing from the moment we stepped foot onto the property and the warm welcome from Luis at the front desk with the refreshing drinks to the great and attentive butler, Ana, who tended to our questions/inquiries, reservations and requests. Brenda and Motse the front desk manager and supervisors made sure everything went smoothly and we are so grateful for their help. Omar and Oscar were so helpful and were so lovely always asking us how our stay has been and how they can be of assistance even though they weren’t our assigned butlers. Every morning we enjoyed breakfast at Ninguno taqueria and were really pleased by the service offered by Jovani and Krystal. The À la carte food was great and we really enjoyed the fresh fruit and refreshing drinks on their menu. Marco and Gabi were so lovely and welcoming at the poolside everyday and made us feel at home every day. Sergio was a great lagoon boat driver and was very knowledgeable about the history of the property, the wildlife and scenery - we really enjoyed our complementary lagoon boat ride. And last but not least the staff operating the shuttles/golf cart rides across the property were always so lovely and welcoming - I wish we wrote down all of their names but honestly we didn’t have one bad experience riding the golf carts back and forth to and from the beach all day. Among which were Leonardo and Herviz. Nao and Domingo were excellent waiters at Na restaurant and Casa Amate. Chef Enrique at Na and the sous chef and all the amazing line cooks and pastry chefs were AMAZING! Wish we had one more night to go to Na again. The spa is beautifully done and decorated - nestled in the beautiful Mayakoba nature and the spa attendants were really great and knew exactly what they were doing. Overall we had an unbelievably wonderful and comfortable stay at Alila and can’t wait to visit again and make more memories there."

A Tripadvisor traveler review

Apr 29, 2026

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