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Conrad Tulum Riviera Maya

Riviera Maya • Tulum • SPLURGE

avg. $350 / night

Includes $18 / night in cash back

Cash back is redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out

Hilton Honors™ property

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Cash back

5% cash back on all completed stays (redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out)

Credit card points

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Hotel loyalty points

Points accrual and status eligibility with major hotel loyalty programs: Marriott Bonvoy, Hilton Honors, World of Hyatt, and others

Free breakfast

Breakfast-included rate options available

Room upgrades

Complimentary room upgrades (subject to property availability)

Extend your stay

Early check-in and late check-out (subject to property availability)

Location

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At a glance

Clifftop resort where low-rise architecture defers to jungle; interiors balance warm timber with geometric dining room geometry.

Best for: Architecture enthusiasts seeking Caribbean restraint

Highlights:

  • Low-rise volumes step back from cliff edge, preserving jungle canopy
  • Guest rooms feature live-edge walnut panels and carved wooden relief headboards
  • Dining room ceiling: geometric timber coffers over olive-green curved banquettes
Minimalist-tropicalceremonial

PB hotel design editorial

Carved into a headland of protected jungle along the Riviera Maya, where a natural cove cradles one of the Yucatán coast's few sheltered swimming beaches, Conrad Tulum Riviera Maya makes an architectural argument that scale and restraint can coexist. The resort's low-rise white volumes, visible from above stepping back from the Caribbean in a loose arc, defer to the coastal topography rather than dominating it — a disciplined massing that keeps the canopy of coconut palms and native vegetation as the dominant visual element rather than the buildings themselves. The interiors move between two distinct registers. Guest rooms lean into warmth: walnut-toned timber wall panels with live-edge detailing, black slate-format floor tiles, woven rattan pendant lights, and an egg chair suspended near floor-to-ceiling glazing that frames the sea. Carved wooden relief panels mounted above headboards serve as both art and texture, grounding the otherwise spare palette in something handcrafted and regional. The restaurant takes a more ambitious line — a faceted timber ceiling of geometric pyramidal coffers covers the dining room in a dense, honeycomb-like canopy, set against olive-green curved banquette seating and dark Marquina-style marble tabletops. The pool terrace, structured as a long reflecting axis flanked by palms and stepping through a series of connected water bodies toward an open-air pavilion bar, gives the property its clearest sense of ceremony — a processional sequence that earns its scale.

Travel notes

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About

Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions. Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.

Amenities

Pool

Kids Activities

Beachfront

Suites

Room service

Free Internet

Free Parking

Wheelchair Access

Restaurant

Bar/Lounge

Conrad Tulum Riviera Maya Reviews

969 reviews

"The best resort I've ever been to! My five year-old daughter calls it paradise and I agree. The place is phenomenal! Beautiful space but what makes it special is people who work there. Itzel, concierge extravaganza, was an angel. She truly made this vacation special for us. She went above and beyond to make my daughter's birthday unforgettable. Every little detail, from hand painted pictures on the coconut( they were out of coconuts, but somehow she made it happen) to decorating our room as a birthday surprise for my little girl in the most amazing way- SHE WAS PHENOMENAL!!!!! I can't say enough good things about her. Also, the ladies(Mariana, Denisse, and Ruth) at the kids club took such good care of my daughter and made her feel so at ease and happy that she begged to go there every day!!! And made it possible for me to go and enjoy the spa, (which is another level! ) They also threw her a true piñata birthday party with her favorite characters. Daniel( pool concierge), thank you for always making sure we had everything we needed! All the restaurants on the property are great! Our favorites were Kengai and Maratea. Delish! Thank you all so much! You are the best team that truly cares and it shows! We can't wait to come back to our "paradise"❤️"

A Tripadvisor traveler review

May 27, 2026

"We absolutely loved our family vacation at the Conrad Tulum. There were so many great activities to enjoy throughout our stay, and we highly recommend participating in them, especially the early morning yoga classes with Juan and the afternoon arts and crafts sessions for adults. What truly stood out to us, however, was the kids’ daycare program. Our child had an amazing time every day, participating in arts and crafts, sports, and other fun activities. The staff was incredibly friendly, caring, and attentive, making us feel completely comfortable and allowing us to relax and fully enjoy our vacation. A special thank you to Mariana, Denisse, and Ruth, who were absolutely wonderful. It was clear that they genuinely cared about the children and worked hard to create a fun, safe, and welcoming environment. Thank you to the entire team for making our family vacation so memorable. We can’t wait to come back! Now we understand why the concierge welcomed us by saying, “Welcome home” when we arrived - it truly felt that way. 5stars"

A Tripadvisor traveler review

May 24, 2026

"Conrad Tulum Riviera Maya is so special to me. My husband and I recently had our wedding there on May 2nd. From the minute we arrived, it was an amazing trip for us and all of our 220 guests. The hotel is breath taking, the beaches are stunning, the food is delectable and the service is impeccable. I have been there twice before that to plan our wedding and each time we had the best experience. The hotel is so gorgeous, clean and stylish. The views from the rooms, shower and balconies are so picture perfect. Their spa is out of this world and so gorgeous. The main pools are absolutely stunning and beautiful. Arbolea for breakfast is soooo amazing. We also loved Autor and Maratea as well. Our wedding was built on the water mirror for the ceremony and it was such a gorgeous backdrop for our photos, we will remember it forever. We had the welcome party at the Carbon Garden area and our reception at the ballrooms. These venues were actual perfection in case you are planning your events there. The location was gorgeous, amazing beaches. Thank you Conrad Tulum for making our wedding incredible. We will forever cherish this trip, our gorgeous wedding and our guests have nothing but wonderful reviews as well. From start to finish, we had the most lovely experience."

A Tripadvisor traveler review

May 14, 2026

"We had an absolutely amazing time at the Conrad. We highly recommend this place for families, our kids had a blast at the Kids Club. Denise, Ruth and Leticia made sure our 9 and 11 year old enjoyed it, they literally spent so much time there. Best kids club they have been at!"

A Tripadvisor traveler review

May 09, 2026

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