1/5
PressBeyond Logo

Grand Hyatt Playa Del Carmen

Riviera Maya • Playa del Carmen • OPTIMIZE

avg. $257 / night

Includes $14 / night in cash back

Cash back is redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out

World of Hyatt property

Exclusive PressBeyond Benefits

Get to where you see yourself

Ultra-clean, global, hand-picked hotel curation & imagery designed to help you visualize enticing environments and the elevated social experiences they create

Cash back

5% cash back on all completed stays (redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out)

Credit card points

Credit and debit card charges are processed directly by the hotel (i.e. not PressBeyond), meaning that any travel-specific credit card points or incentives that you normally get as a cardholder for direct hotel bookings are preserved

Hotel loyalty points

Points accrual and status eligibility with major hotel loyalty programs: Marriott Bonvoy, Hilton Honors, World of Hyatt, and others

Free breakfast

Breakfast-included rate options available

Room upgrades

Complimentary room upgrades (subject to property availability)

Extend your stay

Early check-in and late check-out (subject to property availability)

Location

Loading map...

PB hotel design editorial

Cantilevered concrete volumes projecting over a dense jungle canopy toward the Caribbean — that aerial compression of nature and structure is the defining gesture at Grand Hyatt Playa del Carmen, which opened in 2015 along the Riviera Maya's Quinta Avenida beachfront. The architecture, composed of locally quarried limestone cladding set against raw concrete frames and dark steel columns, draws a clear line from Mexican modernist tradition — particularly the monumental civic brutalism of Augusto Quijano and the Yucatán regionalist school — while remaining legible as a contemporary resort. Connecting bridges link the main tower to lower pavilions, leaving the tropical understory largely intact below, a move that separates the property from the zone-cleared mega-resorts that dominate Cancún to the north. Inside, the interiors balance two materials against each other — warm walnut-toned timber paneling, used in full-wall applications in the guest rooms, and cool limestone tile underfoot — a pairing that keeps the palette grounded without resorting to the bleached-rattan neutrality common to Riviera Maya hotels. Headboards woven in turquoise and blue echo the particular color of the Caribbean just beyond the glass, while jute rugs and rope-woven accent chairs bring textural contrast without ornamentation. The beachfront bar pavilion, roofed in palm thatch layered over a steel armature, shifts the register toward something more atmospheric at dusk, when under-counter lighting warms the travertine deck and the sea drops into darkness beyond the infinity pool's edge.

Travel notes

No travel notes provided yet.

About

Devossion by Live Aqua is an adults-only, all-inclusive resort where moments turn into meaningful celebrations. Nestled in Playa del Carmen, it combines the elevated service and sensory refinement of Live Aqua with an inviting, joyful spirit that encourages connection and shared experience. Whether celebrating a special occasion or simply time together, guests are welcomed into a stylish setting that blends uplifting energy with relaxed sophistication. From interactive culinary events to rituals like a daily champagne toast, every detail is designed to make you feel included, appreciated, and inspired. At Devossion, celebration isn’t reserved for special occasions—it’s woven into every part of your stay as you unwind, reconnect, and savor life at your own pace.

Amenities

Pets Allowed

Internet

Free Internet

Wifi

Free Wifi

Pool

Kids Activities

Beachfront

Suites

Room service

Grand Hyatt Playa Del Carmen Reviews

5,691 reviews

"I have stayed at several resorts, but this one is tops! The service was exceptional! I'm not sure how much room to list names, but I will start now. I know I didn't get every name, but here are some. Melanie, Jese, Manny, Yessi, Daniel, Vinnie, The band Pheonix, Marco, Manuel, Carlos. The list can go on and on. Facilities were amazing. Food was top tier! When we return, we will definitely look here first!"

A Tripadvisor traveler review

Apr 22, 2026

"Absolutely wonderful! Great service! Beautiful resort! They worked extremely hard at making sure your stay was perfect. The resort was kept super clean. There was lots of seating in and around the pool and beach. Servers kept us supplied with food and drinks all day. Shout out to those who served us during our stay. Augustin, Manny, Daniel, Yessi, Vinnie, Carlos at the Japanese restaurant, Manuel, who helped with pictures, and Jese for making sure we where prepared to leave. Entertainment was wonderful! They got the crowd involved. The band The Phoenix was excellent! Highly recommend!"

A Tripadvisor traveler review

Apr 22, 2026

"Our trip was amazing, I’m not sure I realized how badly I needed a break from everyday life, and time to reset with my husband. The hotel is incredible with beach views from everywhere. The staff was amazing, so attentive! The resort was clean and the food was great. Melanie and Erik helped us make bracelets and even taught me how to make them so I can make them with my kids when we get home!"

A Tripadvisor traveler review

Apr 21, 2026

"Everything here is amazing! The staff is exceptional, the resort is clean and beautiful, with stunning grounds that are clearly well cared for. The attention to detail really stands out, from the immaculate rooms to the thoughtfully designed common areas. The food and drinks have been consistently excellent, with a wide variety of options that never feel repetitive. What truly sets this place apart is the level of service—everyone goes out of their way to make you feel welcomed and taken care of. Whether you’re relaxing by the pool, enjoying the beach, or taking part in activities, there’s a genuine sense that the staff wants you to have the best experience possible. This has easily been one of the best all-inclusive experiences we’ve had, and we would highly recommend it to anyone looking for a relaxing, high-quality getaway in Playa del Carmen. We’ll definitely be back!"

A Tripadvisor traveler review

Apr 21, 2026

Guest photos

Guest photo
Guest photo
Guest photo
Guest photo
Guest photo

+160

Reviews and certain descriptive content powered by

Policies