1/5

Grand Hyatt Playa Del Carmen

Riviera Maya • Playa del Carmen • OPTIMIZE

avg. $257 / night

Includes $14 / night in cash back

Cash back is redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out

World of Hyatt property

Exclusive PressBeyond Benefits

Get to where you see yourself

Ultra-clean, global, hand-picked hotel curation & imagery designed to help you visualize enticing environments and the elevated social experiences they create

Cash back

5% cash back on all completed stays (redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out)

Credit card points

Credit and debit card charges are processed directly by the hotel (i.e. not PressBeyond), meaning that any travel-specific credit card points or incentives that you normally get as a cardholder for direct hotel bookings are preserved

Hotel loyalty points

Points accrual and status eligibility with major hotel loyalty programs: Marriott Bonvoy, Hilton Honors, World of Hyatt, and others

Free breakfast

Breakfast-included rate options available

Room upgrades

Complimentary room upgrades (subject to property availability)

Extend your stay

Early check-in and late check-out (subject to property availability)

Location

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PB hotel design editorial

Cantilevered concrete volumes projecting over a dense jungle canopy toward the Caribbean — that aerial compression of nature and structure is the defining gesture at Grand Hyatt Playa del Carmen, which opened in 2015 along the Riviera Maya's Quinta Avenida beachfront. The architecture, composed of locally quarried limestone cladding set against raw concrete frames and dark steel columns, draws a clear line from Mexican modernist tradition — particularly the monumental civic brutalism of Augusto Quijano and the Yucatán regionalist school — while remaining legible as a contemporary resort. Connecting bridges link the main tower to lower pavilions, leaving the tropical understory largely intact below, a move that separates the property from the zone-cleared mega-resorts that dominate Cancún to the north. Inside, the interiors balance two materials against each other — warm walnut-toned timber paneling, used in full-wall applications in the guest rooms, and cool limestone tile underfoot — a pairing that keeps the palette grounded without resorting to the bleached-rattan neutrality common to Riviera Maya hotels. Headboards woven in turquoise and blue echo the particular color of the Caribbean just beyond the glass, while jute rugs and rope-woven accent chairs bring textural contrast without ornamentation. The beachfront bar pavilion, roofed in palm thatch layered over a steel armature, shifts the register toward something more atmospheric at dusk, when under-counter lighting warms the travertine deck and the sea drops into darkness beyond the infinity pool's edge.

Travel notes

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About

Devossion by Live Aqua is an adults-only, all-inclusive resort where moments turn into meaningful celebrations. Nestled in Playa del Carmen, it combines the elevated service and sensory refinement of Live Aqua with an inviting, joyful spirit that encourages connection and shared experience. Whether celebrating a special occasion or simply time together, guests are welcomed into a stylish setting that blends uplifting energy with relaxed sophistication. From interactive culinary events to rituals like a daily champagne toast, every detail is designed to make you feel included, appreciated, and inspired. At Devossion, celebration isn’t reserved for special occasions—it’s woven into every part of your stay as you unwind, reconnect, and savor life at your own pace.

Amenities

Pets Allowed

Internet

Free Internet

Wifi

Free Wifi

Pool

Kids Activities

Beachfront

Suites

Room service

Grand Hyatt Playa Del Carmen Reviews

5,640 reviews

"We just arrived from a week vacation at Devossion by Live Aqua in Playa Del Carmen. My husband and I were looking for a smaller quieter adults only resort. We are so happy we chose an ocean front room at Devossion to celebrate our 25 year wedding anniversary. Our room was super clean and so comfortable. We loved the location, being so close to fifth avenue. We felt totally safe taking a stroll every night to enjoy the lively Mexican music and culture. The staff is truly amazing. We want to give a shout out to Paloma at the front desk. She was so accommodating and friendly. Antonio at the breakfast buffet was a smiling face we looked forward to seeing every morning. Manny was a quick and observant server around the pool area and the staff at Carnivore treated us like family. The resort is top quality and has a fresh new vibe. It is definitely a good bang for your buck."

A Tripadvisor traveler review

Mar 20, 2026

"Loved our time at Devossion. Service above and beyond. Shout out to Paloma who made all the difference on our last day. So accomodating, understanding and all with a smile."

A Tripadvisor traveler review

Mar 19, 2026

"Where do I begin? Devossion by Live Aqua is new and I set my expectations to match the newness. There was no need to do this as every person, every meal, every interaction, every amenity we experienced was perfect. The food is outrageously good to the degree that it was torture deciding which restaurants to repeat and which we would have to wait for the next visit. The ocean view room we had was outstanding. Water pressure, AC, ceiling fan, use of space, all better than we could have hoped for. Small things like a place to rest your foot for leg shaving (ladies, IYKYK) to excellent shampoo/conditioner/body balm-we wanted for nothing. The many al fresco dining options are perfect with a comfortable breeze keeping you the correct temperature always. I didn’t think I would like a DJ at the pool but I was wrong! Our favorite, Rob Rocha, played to the crowd (we are in our 50/60’s so think back to club music in the 80s/90s) so much so that I got up and danced (rare sight). While we heard about “the chair game” at the pool weeks before we arrived, it must really depend on the crowd at the hotel at the time as we NEVER had a problem getting a chair/shade or even moving to new spaces during the day. There are plenty of loungers and umbrellas available. The pools are set to different temperatures and never crowded. The employees are the real heroes here and this is due to a very evident, top notch service culture handed down from the management team. We made new friends that we are anxious to come visit again very soon. Many thanks to Martin Vazquez, Rodrigo, Jorge Noriega, Agustin, Paula Souza, Mauricio, Tessi & Marcella who all went above and beyond to make our stay nothing short of spectacular. I could list 10 more names of employees with outstanding service but you get the picture! We are returning in December and we cannot wait to continue the love affair! Thank you Devossion, we are #Devoted #Devotees !"

A Tripadvisor traveler review

Mar 17, 2026

"My wife and I have traveled to over 25 different resorts in the last 32 years and this resort is in our top 4 or 5. We have not found the "perfect " resort, but this one checks off most of the boxes. The service, food and drinks were all good to excellent. We love that there are no reservations needed for dinner and we never had a wait, no fancy dress code (who wants to wear long pants in a tropical location?) I had the best filet in the steakhouse compared to any other resort we have been to in Mexico. It wasn't very large (4 oz) but very tender and cooked to perfection. I refuse to pay extra money for a larger steak at an "all inclusive". They wanted almost $110 USD extra for a larger ribeye. Every employee we encountered was outstanding. The service we received was some of the best we have ever had. A couple of issues were the towel games for the loungers. The pool area is smaller than most and there aren't enough loungers like many resorts. We went down to the pool at 8:30 and all of the chairs around the pool were reserved already but there were still plenty of chairs open at the beach. The beach is a public beach like most resorts but it was very crowded. The pool doesn't have a swim up bar but the waiter service for food and drink around the pool was outstanding. The music around the pool was usually too loud and they need to improve the selection of music for the clientele, a better mix of classic rock, country, top 40's, not the techno music or whatever they were mainly playing. Overall this is a great resort and we plan on returning in the future."

A Tripadvisor traveler review

Mar 09, 2026

"Had a wonderful time! The resort is clean, the rooms are spacious, and the food and drinks were great also! Melanie in entertainment kept us busy with fun activities like volleyball and corn hole. We will definitely be back as this was our first time here."

A Tripadvisor traveler review

Mar 04, 2026

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