1/5

Waldorf Astoria Cancun

Name: Waldorf Astoria Cancun
Address: Carretera Federal 307 Kilometro 333, 77580 Cancun, Mexico, Riviera Maya, Mexico
Price range: $$$ ($584/night and up)
Rating: 4.8

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Waldorf Astoria Cancun

Riviera Maya • Cancún • SPLURGE

avg. $584 / night

Includes $31 / night in cash back

Cash back is redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out

Hilton Honors™ property

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Cash back

5% cash back on all completed stays (redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out)

Credit card points

Credit and debit card charges are processed directly by the hotel (i.e. not PressBeyond), meaning that any travel-specific credit card points or incentives that you normally get as a cardholder for direct hotel bookings are preserved

Hotel loyalty points

Points accrual and status eligibility with major hotel loyalty programs: Marriott Bonvoy, Hilton Honors, World of Hyatt, and others

Free breakfast

Breakfast-included rate options available

Room upgrades

Complimentary room upgrades (subject to property availability)

Extend your stay

Early check-in and late check-out (subject to property availability)

Location

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At a glance

A 2022 Waldorf Astoria where SB Architects' design responds directly to Mayan coastline and dunes.

Best for: Architecture enthusiasts and collectors seeking Caribbean luxury

Highlights:

SB Architects' façade echoes Mayan dunes and water movement
Hirsch Bedner interiors in palissandro stone and bleached oak
Signature Waldorf Clock in marble, mother-of-pearl, and Mayan symbols

Coastal-refinedminimalist

PB hotel design editorial

Carved from a hundred-acre stretch of Mayan coastline, the Waldorf Astoria Riviera Maya arrived in November 2022 as one of the more considered resort commissions on this well-trafficked shore. SB Architects shaped the building's form and façade patterning in direct conversation with the landscape — undulating lines that echo the movement of water and the soft geometry of local sand dunes, giving the low-rise wings a sense of emergence rather than imposition against that expanse of Caribbean blue. Inside, Hirsch Bedner Associates brought their San Francisco studio's precision to 173 rooms finished in palissandro stone and pale bleached oak, the material palette hovering between European grand-hotel gravity and something altogether more coastal and luminous. Pearlescent inlays catch the light differently at every hour, and the signature Waldorf Astoria Clock — here rendered in marble and mother of pearl with Mayan symbol accents — anchors the lobby as both brand artifact and genuine site-specific object. The guest rooms carry that same calibration: grey veined marble floors, textured headwall panels in muted silver-grey weave, globe pendants on articulated arms, and wraparound balconies that keep the Caribbean perpetually in frame. At the open-air restaurant, woven rattan pendants hang beneath a louvred timber ceiling while the infinity pool dissolves the boundary between the terrace and the sea beyond — the whole property resolved around a single organizing idea: let the horizon do the work.

Travel notes

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About

Set on 100 acres of secluded Mayan coastline, Waldorf Astoria Riviera Maya combines rich Mexican heritage with refined sophistication. Exquisite experiences and unmatched service awaits. Enjoy our signature Waldorf Astoria Spa, six unique restaurants and bars, exclusive resort amenities, and access to over 55,000 sq. ft of event space.

Amenities

Pool

Internet

Kids Activities

Beachfront

Suites

Room service

Free Internet

Free Parking

Wheelchair Access

Restaurant

Waldorf Astoria Cancun Reviews

1,103 reviews

"Great experience for family and quality time, we loved our experience specially thank you for fun activities Esperanza y Cinthia"

A Tripadvisor traveler review

May 22, 2026

"The best of all, the service Thanks Gabriel, Benjamin, Elvis, Giovanni, Luis and all the staff were incredible and made my trip amazing !!"

A Tripadvisor traveler review

May 17, 2026

"We’re back in Mexico at the Waldorf Astoria in Riviera Maya, celebrating our wedding anniversary and coming to the end of our 10 day stay. We chose this resort for three main reasons: we had such a fabulous trip here a few years ago, we are able to bring our 2 small dogs and finally because the resort itself and staff are OUTSTANDING. Everything exceeded our expectations, so again, we will leave having enjoyed many margaritas, delicious food, fun in the sun, and our pool-side cabana. It was really endearing to engage with many of the staff who remembered us from our first trip, as well as become acquainted with new staff members throughout our stay. So, we’d like to name and complement as many as the staff as possible because they are genuinely sincere, engaging, very professional and are a direct part of why the trips are so memorable. Huge thanks to all of you! Pool Staff: Jysel (sweetest staff from our first trip). Carlos-Pandelo (enjoy your pets Sol and Luna). Louis-Gabriel (super curious service), Givovani (always seemed to notice when we needed something). Plus: Esteban, Gerardo, Javier, Sebastian and Diego (great smile). Jorge (great drinks and margarita class). Brando: (for such great staff and your personal touch) PS: Thanks everyone for the fun photos and the sweet surprise : ) Chaya: Miguel (our best bud from our first trip). Irwin (also familiar face). Juan (excellent service). Gabriel and Alberto! Ja’O: Victor (who served us nearly every single night lol). As well as: Alicia, Alejandro, Rafael, Ivan, Jorge, and Carlo. It’s easy to name all of you because each of you took such time and care getting to know us! Thanks! Malpeque: Juan-Louis who also remembered us from our trip. Such impeccable service, delicious seafood and amazing dining atmosphere. Thanks for taking our family photos again! BellMen Service: Manuel (same endearing personality that remembered us from first trip). We also ordered room service one night, which is a different menu with equally delicious food. Thanks! Until the next time….."

A Tripadvisor traveler review

May 15, 2026

"This place is perfect. Unbelievable staffing and attention to detail. Can’t wait to go back !"

A Tripadvisor traveler review

May 15, 2026

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