"We had a wonderful stay at this hotel. The property itself has a charming, tranquil atmosphere, and the room décor made it feel warm, elegant, and inviting. The view from our room was absolutely unmatched. waking up to the ocean every day was unforgettable. The dining experience was excellent, with delicious food and breathtaking ocean views that made every meal special. There were also plenty of beautiful places to lounge and relax throughout the property, making it easy to unwind. What truly made our stay exceptional, however, was the staff. Anna, Cesar, Tomas, and Leti all went above and beyond to make us feel welcome. A special thank you to Tomas, who greeted us warmly by name every time he saw us. It was such a thoughtful touch that made us feel genuinely valued as guests. The service throughout our stay was consistently prompt, friendly, and attentive. We left feeling well taken care of and would absolutely stay here again. One tip for future guests: the hotel is only about a 10-minute taxi ride from town, so getting there is easy. However, I highly recommend arranging transportation with an independent taxi driver rather than using the taxis offered through the hotel. We found the hotel’s transportation rates to be extremely expensive—far higher than we expected and even more than comparable rides in many U.S. cities. Hiring a local taxi driver in town to pick you up at the hotel can save you a significant amount of money. Having also stayed at this hotel’s Mexico City location, I can honestly say this property exceeded my expectations. While the Mexico City hotel was nice, this resort felt much closer to a true five-star experience. The atmosphere, service, amenities, and overall attention to detail were on another level. Overall, I highly recommend this hotel to anyone looking for a relaxing getaway with stunning views, outstanding service, and wonderful hospitality."

"Wife and I had an amazing experience at La Valise. Gorgeous intimate hotel with outstanding and attentive staff. Special shout out to Benjamin and Angel. Would definitely return."

"Our 4-night stay at La Valise was the perfect Tulum getaway! We had a spacious upper floor suite that was nicely decorated and refreshed daily. The food at the hotel was excellent - especially the breakfast, which we ate daily by the beautiful pool area. The hotel’s beach location is great - although we didn’t really use the beach because of the sargassum. The area is walkable to restaurants and shops, and we took advantage of the free bikes to get around as well. The best part about our stay was the staff! Especially Eddie and Letty, who went above and beyond to make our stay great. Letty gave us tons of local recommendations, including a nearby cenote, which was the perfect place to swim and paddleboard, and made up for not being able to use the beach. All in all, a wonderful stay. I would definitely recommend La Valise."

"The property is lovely and the restaurant NU is very good (Michelin Star) but the real draw is the staff. They literally could not have been kinder or more attentive. I wish I was good at names but the front desk and restaurant staff made our stay wonderful. I highly recommend this property."