"Having stayed at this Hotel for 13 nights a year ago and for a week a few days ago, there is no question that this a unique and special hotel. Canal Houses beautifully and stylishly "turned" into a hotel is already quite something. Add to that a beautiful garden area with a restaurant (apply called Garden) to dine in or overlook. The restaurant Jansz is also excellent. But what really tops everything is the wonderful, delightful, warm, friendly and ever-helpful staff - in all "areas" of the hotel. To stay here is a real, real treat!"

"There were many great things about the hotel, including the location. Public spaces were beautiful. The staff was abundant but not necessarily effective. This was the sole hotel on a 10 day trip with my 82 year old mother in which we weren’t immediately offered a (slightly) early check in. A mixup with the room type was rectified, but I had to complain. They moved us and offered breakfast. Accommodations were not as luxurious as I would hope for 5 stars and the price. Jansz restaurant staff were lovely."

"We have one more full day at The Pulitzer, check out on the day after tomorrow. The whole staff has been great. Canal cruise with Jan, a local and a funny guy, funny enough to be invited to do warm-up for Wanda Sykes. Staying in the Wool House and if we get to have the same room, the next time we come back, I’m sure we would like it the second time as much as we’ve liked it the first time. If you don’t like style and sophistication, this might not be the hotel for you. Comfortable bed, great bathroom, good lighting, quite enough for this New York City couple. The location was great for everything we like and wanted,… restaurants, shopping, spring time with leaves coming out on the trees and flowers planting all around. In a way, I almost don’t want to pump this place because I don’t want it to get more popular and more expensive and harder to get in when we come back again. Bedankje Pulitzer."

"There is a large possibility that this would be the nicest hotel you’ll ever go to. I mean the rooms are spectacular and just downright beautiful. And the location is just perfect!!! Right on a canal and a 2 minute walk to the Anne frank house and a 5 minute walk to the Dam Square. And the staff, believe me when I say that they are some of the kindest people I ever met. They were patient and helpful and all of the above. Insanely clean also, like spotless clean. But. Just a warning, DO NOT turn the shower to the hottest setting. I got a 1-2 degree burn on my shoulder because of how hot It was. But other than that it was great. Breakfast was great too!"

"We booked this hotel specifically for a King’s Day trip, and it ended up being one of the most memorable and genuinely exceptional stays we have ever had. The location alone would have sold it to us. Right in the heart of Amsterdam’s Nine Streets, it puts you in the middle of everything – yet somehow feels completely calm and private. On King’s Day, that balance becomes priceless. Being able to step out into the energy, colour and chaos of the celebrations, then return to a peaceful, beautifully run hotel just moments away, made the whole experience. What really sets this place apart, though, is how it’s run. The hotel being reserved exclusively for guests meant it never felt crowded or overwhelming. You could dip in and out of the day exactly as you pleased. The garden deserves a special mention. It is unlike anything we have experienced in a city centre hotel. It feels like your own private square – elegant, quiet, with beautifully maintained landscaping, church bells gently in the background, and a heated outdoor space that made it comfortable all day. We were lucky with the weather and spent hours there. To have that kind of space, in that location, is incredibly rare. From the moment we arrived, the service was on another level – and Elysia, in particular, was exceptional. Her welcome was warm, calm and effortlessly professional, and she immediately made us feel completely at ease. She has that rare ability to read guests perfectly – knowing when to step in, when to offer help, and doing so with genuine care and confidence. Being offered a private space to freshen up before our room was ready was such a thoughtful touch, but it was the way she handled everything – with poise, kindness and complete control – that really stood out. During our stay, something happened that could easily have ruined the trip – my mum was injured and needed to go to hospital. What followed is the reason I’m writing this review. Elysia and the wider team handled everything with such calmness, empathy and professionalism. In what was a stressful and uncertain moment for us, she was reassuring, organised and quietly supportive in a way that made a real difference. She took away so much of the pressure, and we felt genuinely looked after throughout. That kind of service is incredibly rare, and it is something we will not forget. That level of thoughtfulness continued throughout the stay. A handwritten note, flowers, chocolates, and a late check-out – none of it expected, all of it appreciated. Nothing ever felt like too much trouble. The rooms are beautiful – stylish, comfortable, and clearly designed with real attention to detail. The minibar was well stocked, but what really stood out was the WhatsApp concierge. Some hotels offer this now, but few do it properly. Here, it was exceptional – fast, responsive, genuinely helpful, and available whenever we needed it. It made everything effortless, from restaurant bookings to general recommendations. We have stayed in many of Amsterdam’s top hotels – the Conservatorium, Waldorf Astoria, The Dylan, Soho House, The Ned – and this was, without question, the best experience we have had. Not just because of the setting or the design, but because of the people and the way they made us feel. We will absolutely be returning next year for King’s Day, and there is no question where we will stay. Next time, just the two of us – and for longer."