"Incredibly large room, ideally located in the dynamic heart of Auckland and with an outstanding staff. A special "bravo" to Shubbam. We also had atypical requests that the staff managed to satisfy to the best of their capacity and procedures. Their is also a valet parking, quite responsive, and only slightly more expensive on a daily basis than the public parkings nearby."

"We had a fantastic stay and really enjoyed every part of our visit. From the moment we arrived, the check-in was quick, smooth, and welcoming, which made a great first impression. Our room was clean, comfortable, and well looked after, making it easy to relax and enjoy our stay. We also had dinner and breakfast at the hotel’s restaurant, and the food was absolutely delicious. A special shout-out to our waiter, Sam, who made our dining experience even better. He was Kind, and genuinely cared about making sure we had everything we needed. His excellent service really stood out and made us feel well looked after. Overall, everyone we interacted with was welcoming and professional, and the whole experience exceeded our expectations. Thank you to the entire team for making our stay so enjoyable. We would definitely stay here again and wouldn’t hesitate to recommend this hotel to anyone looking for a comfortable stay with fantastic hospitality."

"A wonderful night but the meal at Cooke's was the highlight. amazing fine dining, what a pleasant surprise, and Umut, what an amazing gentleman. A credit to the restaurant. perfect service, perfect atmosphere and amazing food."

"I've been staying at Fable regularly for about a year now—usually a few nights each month—and there's a very good reason I never look elsewhere when I'm in Auckland. Yes, the rooms are beautiful. Chic, elegant, generously sized, and equipped with everything you could possibly need. The beds? Dangerously comfortable. The kind that make you seriously consider extending your stay just for one more night's sleep. But while anyone can invest in luxurious rooms, what truly sets Fable apart is something money can't buy: genuinely exceptional service. From the moment I walk through the door and hear, "Welcome back, Anji, we're so happy to see you again," I'm reminded that this isn't just another hotel—it's a team of people who truly care about their guests. Rahul's warmth and kindness make every check-in feel like catching up with an old friend. Nothing is ever too much trouble, and his genuine hospitality shines through every interaction. Then there's Mark, whose attention to detail is simply remarkable. He knows I prefer taking the stairs in the morning, and somehow always seems to be waiting at the bottom with my keys ready, a big smile, a cheerful "Good morning, Anji," and a "Drive safe today." It's such a small gesture, but it says everything about the level of care here. And Shubab's infectious smile and kindness could brighten even the greyest Auckland morning. His positivity is impossible not to appreciate. It's these little touches that transform a great hotel stay into something truly special. You can pay for a five-star room anywhere, but you can't buy personalised service from people who genuinely care about making your day better. Fable isn't just one of Auckland's best hotels—it's one of the best hospitality experiences I've had anywhere. That's why I'll keep coming back."

"Unfortunately this has been a very poor experience. I am travelling on my own as a single woman: when I arrived I was upgraded to a Junior Suite, which was very nice, but woken up at 10 pm by a man trying to get into my hotel room as he had been given the same key as me. Fortunately, he was lovely and just as horrified as I was, but it could have been a very different story. Totally unacceptable. Now, this afternoon, I have come back from being out since 9.30, and my room hasn't been serviced. It is 2pm. I really don't understand this level of shoddy service."