"QT Queenstown exceeded every expectation and delivered one of the finest hotel experiences my husband and I have ever had. We initially stayed during the RANZCO conference and loved it so much that we extended our visit for two additional nights purely for pleasure — and we were so glad we did. What truly sets this hotel apart is the extraordinary staff. Every single person we encountered was warm, welcoming, professional, and genuinely eager to help. The concierge team was absolutely exceptional, always going above and beyond to assist with anything we needed. Their kindness and attention to detail made such a difference and turned an already beautiful stay into something truly special. The hotel itself is stunning, with spectacular views overlooking the lake and mountains. Waking up each morning to that scenery was unforgettable. QT also offers so many thoughtful touches that elevate the entire experience: complimentary wine and cheese in the afternoons, lovely pastries in the mornings, and whisky and chocolates in the evening. These little extras created such a warm and luxurious atmosphere. The buffet breakfast was outstanding — an enormous variety of fresh and delicious foods, beautifully presented, and enjoyed with breathtaking lake views. The conference hosted at the hotel was flawlessly executed as well, with excellent catering, audiovisual support, and organization throughout. Most importantly, though, it was the culture of hospitality that impressed us most. The staff consistently made us feel valued, cared for, and welcomed. This was truly a first-class, five-star experience from beginning to end. Amazing!!! We cannot wait to return to QT Queenstown and would recommend it wholeheartedly to anyone visiting this beautiful part of New Zealand."

"QT Queenstown is positioned on the Esplanade with views across the lake, towards the mountains. It is undergoing modernisation. A short 5 min walk to town, where there are multiple choices for breakfast, lunch or dinner. The staff are incredible and cannot please you enough. Our room was fully equipped with everything we needed although the bathroom floor when wet is very slippery. They have free wine tasting daily, there is also a roof bar and restaurant on site. Will definitely stay here again."

"Our family of four started in two lakeview twin-bedded rooms. Booking was easy, check-in was seamless; Belan was a great hostess. The newly renovated hotel and our rooms very well appointed. Breakfast was a very good spread; we enjoyed Johnny’s hospitality at the egg station. All in a lovely stay. We will return."

"Loved our stay at the QT Queenstown. Although it was undergoing some renovations at the rear and upper floors it didn’t impact our stay and rarely heard any noise. We stayed in a Lake view king in the newly renovated section and the room was fabulous, very luxurious and spacious and had an amazing view. Even better were the wonderful staff and the very high level of service. From check in, to room service, to the nightly treats they left on our bed everything was very well managed and with a smile and always helpful advice. Everything was perfect. Have travelled to many countries and hotels and found the QT one of the nicest places we have stayed. With the renovations completed it will be the premiere hotel in Queenstown. Highly recommended"

"It’s a mixed bag this one. Brick bats for arrival and departure formalities but margin afforded for being new and clearly some front desk system issues and staff training to iron out. Ultra frustrating is the parking situation but think that’s Queenstown wide; A perky suggestion from said front desk to park on the road resulted in 30 minutes of doing laps to pounce on one of the few legal parks available for overnight parking. Not cool after a very long drive. Bouquets for the rooms - although a little inconsistent in delivery. That happens when you have two rooms booked! Amenities fabulous. Loo roll nasty. Duvet best in class and beds are divine. Plumbing might still be under watch - water pressure and heat sub optimal to make the most of bougie shower fixtures. Hotel on screen info annoying as lots of descriptives but no practical info like what floor things are on and what time is checkout! But you won’t get back into your room if you languish over the best hotel breakfast experience ever past 10am. BIGGEST bouquet awarded to the breakfast crew in the bazaar restaurant. Cheery souls keen to initiate newbies to the splendour of their breakfast experience with a little tour. Great coffee and a view to die for! Asked for a table with a view on account of special birthday which then prompted the staff to deliver a special little birthday treat complete with candle and song! Just super. So, arrival and departure clunky and annoying but everything in between super and the breakfast crew elevated the experience hugely! Thank you"