"Had a wonderful experience at Mandarin Oriental with my brother Piyush and his fiancée. We visited Essenza for Italian food and also enjoyed Sawa coffee shop, and everything was excellent. A special thankyou to Gislan, the hostess, for welcoming us so warmly and showing us to our table. The service at Essenza was outstanding, especially Talia, Manuel, and Krish. They were friendly, attentive, and made sure we felt well taken care of throughout. A special mention to Manuel, whose genuine hospitality, attention to detail, and warm personality really stood out. He made our experience feel truly special. Great food, beautiful ambience, and exceptional service. Definitely an experience worth repeating. Thank you to the entire team!"

"I highly recommend Mandarin Oriental Muscat to anyone visiting Muscat. This is not my first time here I visit Muscat almost every year and have experienced many hotels, but the experience at Mandarin Oriental has been truly special. As a family and with family friends, they make us feel so welcome and comfortable, almost like we are at home. The warmth, service, and hospitality are exceptional. We will definitely be coming back! Tunu Karani was the first person to welcome us, and she immediately made us feel so comfortable and special. She showed us around, made sure we had everything we needed, upgraded our room, and went above and beyond to make sure we received the best attention. Her warmth and kindness truly made our day. We are very grateful for her wonderful hospitality. Thank you, Tunu, for making our stay even more memorable! Abdullah Al Qasmi was one of the people who made our stay extra special. Every time we met him, he was kind, welcoming, and always ready to help with a genuine smile. His excellent service and positive attitude really stood out. We truly appreciated his hospitality and highly recommend him. Thank you, Abdullah, for making our stay so memorable! Murshid is truly one of a kind. Every time we meet him, he welcomes us with his lovely smile, offers us coffee, and always asks how we’re doing and how our day has been. He genuinely checks on us and makes sure we have everything we need. His kindness and warm hospitality make us feel so welcome, and he is definitely someone we will always remember. Thank you, Murshid!"

"This was our second time here and it truly felt like coming home. Our stay at Mandarin Oriental, Muscat was absolutely perfect — I love how the hotel blends Omani culture with MO's legendary service, and the facilities are top-notch.Service was flawless across the board. A huge thank you to Omar Al Harami and Murshid at the Front Office for being so friendly and professional, and a special shoutout to Arefe — seeing them again really added to that warm, homecoming feeling. Breakfast at RAWYA was a highlight too; the food was excellent and Sarah greeted us warmly every day, even remembering our drink orders perfectly. Dinner at ESSENZA, the Italian restaurant, was honestly the best Italian meal we've had — big thanks to Manuel for the spot-on recommendations and his lovely team.Thank you for another wonderful trip. We'll definitely be "coming home" again next time we're in Muscat!"

"We really enjoyed our stay at Mandarin Oriental. The service was great from the beginning, and everyone was so friendly and welcoming. A special thank you to Abdullah Al Qasmi for being so helpful and welcoming, and to Tunu for helping us with the upgrade and making everything so easy for us. They both made us feel very comfortable and looked after. Overall, the cleanliness of the hotel was excellent as well as the peaceful quiet atmosphere in the lobby , in the restaurant , even at the pool side We really appreciate the hospitality and will definitely be coming back!"

"We had such a lovely stay at Mandarin Oriental, Muscat. Everyone was so welcoming and helpful from the moment we arrived. Abdullah Al Qasmi was really kind and made us feel very welcome, and Tunu was amazing and helped us with our upgrade, which we really appreciated. Both of them made our stay even better with their friendly service and attention. Thank you Abdullah, Tunu, and the whole team for making us feel so welcome. We really enjoyed our stay and would definitely come back!"