"Our stay at The Chedi Muscat was truly exceptional. The hotel is absolutely beautiful, peaceful and elegant, but what makes it such a special place is, above all, its wonderful staff. From the moment we arrived, we felt genuinely welcomed and cared for, and whenever we needed assistance or any of the hotel’s services, the team was always attentive, kind and incredibly professional. We would especially like to thank Chips and her wonderful restaurant team, Marwan and Richard at the Club Lounge, and Fatim, Saiful and Kitto from Housekeeping for taking such great care of us throughout our stay. A special thank you also to Sinta and Sanjana for their amazing Balinese massages – a truly relaxing experience. And finally, a very special mention to Mari at the Main Restaurant reception. Her warmth, kindness and beautiful smile made every visit a pleasure. She is one of those people who naturally makes guests feel welcome and truly represents the spirit of hospitality at The Chedi. If we could suggest just one small improvement, it would be to change the half-board menu at the Main Restaurant more regularly, especially for guests staying several nights, as a little more variety would make the dining experience even better. Thank you to the entire Chedi team for making our stay in Muscat so memorable. We came for the beauty and elegance of The Chedi, but we will remember it above all for its people. A true gem in Muscat, and a place we would return to without hesitation. ❤️"

"I am a regular guest at the hotel, and I often order drinks from the lobby and have them brought to me at the beach area. This is something I have done before and, as far as I understand, it is permitted. I also pay for the service, so I do not see why I should be made to feel uncomfortable for choosing a drink from another outlet. When my drink was delivered, Abbas made a comment suggesting that their restaurant also makes good drinks. I politely thanked him and simply continued with my drink. I did not make any disrespectful comment towards him or his restaurant. Later, there was a cat near my feet, and because I am genuinely afraid of cats, I asked for someone to help remove it. Abbas responded by saying, “Wait, I’ll call Richard to come and remove it.” Richard is from the other restaurant. It was not just what was said, but the attitude and the way the whole situation was handled that I found disrespectful and unnecessary. I felt uncomfortable enough that I decided to leave the beach restaurant and go back to the lobby restaurant instead. I want to be very clear: I am not complaining because someone did not remove a cat immediately. I am complaining because, as a paying and regular guest, I felt that I was being treated in an uncomfortable and dismissive manner simply because I chose to order my drink from the lobby. I genuinely like this hotel, I enjoy the restaurants and the drinks, and I come here regularly. That is exactly why this experience disappointed me so much. I should be able to enjoy my time here without feeling judged, unwelcome, or disrespected by a staff member. I would appreciate it if this incident with Abbas is taken seriously and addressed appropriately. I expect professional and respectful treatment every time I visit the hotel. I would also like to take this opportunity to specifically thank Richard for the way he handled the situation. He was extremely respectful, professional, and considerate. He genuinely knows how to deal with guests in a way that makes us feel valued and respected."

"Long weekend stay! Had a wonderful time at The Chedi Muscat! The hotel is beautiful, so chic! Several options of pools, beachfront and perfect service!! Shout out to Lester that served us by the pool and to the Spa staff! Had an amazing relaxing long weekend!"

"We truly loved our stay at The Chedi Muscat. It is a beautiful hotel, but what made the difference for us was the atmosphere and, above all, the people. Everything felt relaxed, elegant and effortless. A special thank you to the Concierge team, the Accommodation and Housekeeping teams, and the Pool team, who were always kind, attentive and genuinely welcoming. Their care made us feel looked after without ever being intrusive. We also appreciated the hotel’s approach to sustainability, which feels natural and well integrated into the experience rather than something simply “on display”. We left with great memories and a real desire to come back. The Chedi Muscat is one of those places that stays with you."

"We stayed at theThe Chedi Muscat and were blown away. From the welcome to the room and the view to the ultra luxurious feel to the restaurant experience. It is one of those places that makes you slow down without even trying. From the palm-lined pools and water gardens to the beachfront, architecture and beautiful evening light, everything feels considered. By day it is effortlessly calm. By sunset, with the fire bowls lit and the reflections across the water, it becomes something else entirely. What impressed us most was the attention to detail. Nothing feels overdone, yet nothing feels accidental either. The surroundings, service, food, quiet spaces and those uninterrupted views all come together perfectly. This is ultra-luxury, but in the most understated way. It doesn’t need to shout about it. We came expecting a beautiful hotel. We left completely blown away. Easily one of our most memorable stays in Oman. 🤍"