"The Fairmont Makati team made our 20th wedding anniversary truly special. From the excellent, spacious room to the consistently proactive and attentive service, everything was thoughtfully prepared. We were especially touched by the surprise setup waiting for us when we returned to our room. It made the celebration even more memorable. We also enjoyed the lunch buffet, which was as sumptuous and satisfying as always. Over the years, this has become our go-to place for anniversaries because of the consistently wonderful experience. Thank you for making each celebration meaningful. Keep it up!"

"The location is brilliant—literally steps away from the Greenbelt malls, making shopping and dining incredibly easy. My room was huge, stunning and felt truly luxurious, providing the perfect space to unwind. What really sets this hotel apart, though, is the Filipino hospitality. The staff are warm, attentive, and genuinely make you feel welcome. Easily one of the best stays I’ve ever had! Would love to come back to Philippines and no guesses on where to stay"

"Magnificent stay at the Fairmont and Raffles Makati. I stayed on two different occasions, and both times the staff, service, and accommodations were impeccable. The Concierge team was incredibly accommodating and helpful with all my requests. A special thank you to Mayumi, the Chief Concierge, as well as Gilbert and the front desk staff for making each stay truly special. The Fairmont Executive Lounge team were also very warm and pleasant, which added even more to the experience. The location is fantastic, close to everything—and the service is truly top-notch. I would definitely stay here again and highly recommend it to anyone visiting Makati."

"From pick up at the airport, easy check in, wonderful & polite helpful staff, lots to choose from Buffett breakfast. My husband & I thoroughly enjoyed our time at The Fairmont. Recommend having a massage!"

"Stay was perfect overall. During our first week of January stay, we were pleasantly upgraded—thank you to Janine from the Front Office for the thoughtful gesture. There was a certain smell in the room, but DM Inah promptly checked on us and even offered a late check-out, though we had to leave early. Much appreciated. Special thanks as well to Dewey and Francis from Concierge for their assistance. On our last stay during the third week of January, we were again upgraded, this time to a room with a beautiful pool view. Our request for a late check-out was granted, which we truly appreciated. However, there were no amenities set up in the room despite being a Silver member and a birthday celebrant. We had to request this from Royal Service—thank you to Borge for making the effort to arrange it. A heartfelt thank you to DM Inah, who once again took great care of us, and to Francis from Concierge for his consistent support. Also, special mention to Govind and Ron Cruz from the Front Office for their assistance. Overall, a wonderful stay with excellent service from the team. 😊"