"Had lunch at the Rooftop bar and what it was supposed to be a good experience/moment end the opposite. One dish didn't come the way I requested and the other come with a problem like bacteria or other situation. The person eating this dish was sick for more than 12 hours. After complaining, nexr day, they did not take any responsibility for this situation."

"A group of 4 of us stayed one night at the Verride Palacio. It was wonderful! The staff were incredibly friendly and helpful. Pre the visit I had lots of contact with the reception planning a day of tourism and eating in Lisbon and they were very helpful in sorting out excellent restaurants and a tuktuk tour. The rooms are large, spacious and the beds are huge! The rooftop bar has excellent views and cocktails. However, the "taster breakfast" was incredible and we only managed to get through three of the five stages! A very memorable stay, thank you to the staff."

"We had the pleasure of staying at the Palacio and cannot recommend it more highly. The location, overlooking the Miradouro de Santa Caterina and the rooftops of Baixa is outstanding. It's at the end of a quiet street (only taxis and other authorized vehicles can pass through). The property retains it's historical character with accuracy and the owner's artwork adds personal charm. Our room was spacious, with an oversized bathroom with soaking tub, luxurious Aesop products and soft satin robes. There's a spectacular (albeit small) pool overlooking the city, a rooftop bar with a panoramic view and several dining choices, which sadly we did not enjoy. But the true jewels of this property are its employees and the warmth which they welcome you. From Joana, the hostess, to Mariana, the front desk receptionist, all made us feel at home. We even received a thank you note from our housekeeper for the tip we left - a first for us!! Prior to our trip, I had agonized over our hotel selection but I'm so happy with our final choice!"

"Beautiful boutique hotel in a great location. The room had stunning views over Lisbon. The hotel itself has been beautifully renovated, restoring its style. What’s stands out though is all the little extra personal touches and extras that we didn’t expect. A very memorable stay."