"We had a wonderful experience at this hotel. The location is within walking distance (15-20 minutes) to most of the major attractions in Porto. The staff was consistently friendly and helpful. The rooms are big with an unusual setup of the bathroom sitting in the middle of the rooms (which makes for a sometimes awkward sharing of the facilities). There are a number of light switches in the rooms that were a bit confusing to operate but not a big deal for us. We had two rooms (one for us and one for our college age kids). The kids’ room was cooler than our’s and we could never figure out how to make our room really cool (but, again, it was manageable). They give you a bottle of tawny port to enjoy (which we did) in the room. Finally, if you can, do yourself a favor and book a dinner at Blind one night. It was so much fun! Great food and service, unusual experience. We highly recommend it. The water pairing may sound a little odd at first, but was actually very cool and informative. Enjoy your stay at this hotel!"

"Very well appointed hotel with a literary theme carried out throughout the entire property. The staff was top-notch, super attentive, supremely, helpful and friendly. Florbela, the small café, served excellent food in a cozy atmosphere. The room was very comfortable and uniquely designed with plenty of pillows and amenities. Breakfast was superb. The location within Porto can’t be beat. We can’t wait to stay here again!"

"ハリー・ポッターとポートワインの 素敵な街にあるお城のホテルです。 ウェルカムドリンクでポートワイン を飲ませていただき、特別な日に飲むデザートワインと知りました。 直前のワイナリーの予約、リロ書店、リスボンまでのアルファペンデュラの予約もしてくださり 安心して過ごすことができました。 素晴らしい朝食が付いていて、 毎朝新鮮なブッフェと暖かな食事がでます。エッグベネディクトが とても美味しかったです。 スタッフは明るく朗らかで気持ちよく過ごせました。 可愛らしいカフェがあり、 ちょっと休憩するのにおすすめです。バリスタに教えてもらった バカリュウ専門レストランはとても良かったです。 ゆっくり豊かに過ごすことができました。ジョアンナ、レストランスタッフのロアーナ、他のスタッフ 皆様ありがとうございました！ It’s a castle hotel in a charming city associated with Harry Potter and port wine. We were welcomed with a glass of port wine, and learned that it is a dessert wine reserved for special occasions. The staff kindly made last-minute reservations for a winery, Livraria Lello, and the Alfa Pendular to Lisbon, which allowed us to relax and enjoy our stay with peace of mind. A wonderful breakfast was included. Every morning there was a fresh buffet along with warm dishes. The Eggs Benedict was especially delicious. The staff were cheerful and welcoming, making our stay very pleasant. There is also a lovely café on site, perfect for a short break. The bacalhau (salted cod) specialty restaurant recommended by the barista was excellent. We were able to spend a truly relaxing and enriching time. Thank you very much, Joanna, Roana from the restaurant, and all the other staff!"

"Can’t speak highly enough of the staff. They are incredibly warm, thoughtful, and attentive. Our room was charming, very comfortable, and clean. And the Michelin star restaurant was phenomenal."