"Perfect old style stay. Clean and crisp. Breakfast was nice with the varieties of food and beverages. Eggs and even idli and parota on order included in the breakfast. Chill crab omelette was amazing !!. Pleasant and truely interested staff!! Keep up the good work! Thank you 🙏"

"Unfortunately, our stay here for a few days was a disappointment. The staff were not friendly at all and barely greeted us. The person who escorted us to our room didn’t even know where it was. The room itself was small and not clean — the sockets were coming out of the wall, and there wasn’t a single power outlet in the bathroom. The windows were extremely dirty everywhere. Throughout the building, the ventilation units appeared moldy, and the walls were dirty. To reach the pool, you have to walk through the banquet area, which feels quite odd. The bathrobes were extremely oversized (around 5XL). The restaurant area also felt worn-out and unclean, with damaged, incomplete furniture and dust everywhere. The staff seemed disorganized — some didn’t even understand what I was ordering, even though it was clearly listed on the menu. Their uniforms were often untidy as well, with loose threads on their vests and shirts left untucked. We received moldy food when ordering room service. Unfortunately, based on our experience so far, this is very far from the standard of the Kempinski brand."

"There's so much to love about this hotel - the staff, location, the fabulous breakfast, our beautiful suite (221, The Stamford - this room comes with the Executive Lounge so you can have a cocktail & appetizer each day!), the gym, concierge - so many things that we all look for and want, in a hotel. The details in how you treat a guest is what separates hotels. This hotel pays attention to everything small and big, and it shows. They even held a tour of the famous building and it was a delight. I would easily recommend this hotel, and would go back every chance I get (though i live in the States). Kudos to the management for teaching and encouraging your staff to obtain and maintain a personal touch with your guests - we wholeheartedly appreciated it."

"Had a lovely staycation at The Capitol Kempinski Hotel Singapore with my mum! We stayed in the Heritage Room which was spacious, clean, and even had a bathtub. The bed was super comfy with fluffy pillows — perfect for a relaxing stay. The staff were very warm and welcoming, and they even surprised my mum with a small birthday cake since her birthday was during our stay. We also tried the afternoon tea and it was amazing — lots of savoury items and sweet desserts, all especially delicious 🤤 Overall, it was a wonderful stay with great service and a convenient location for a night city walk around the city."

"​Having stayed at Kempinski properties globally, from Bangkok and Oman to the Caribbean, The Capitol Kempinski Singapore remains the one location I can always trust to deliver the highest quality. As a GHA Titanium member, I find the level of professionalism here to be unmatched. ​The team handles every request with genuine care, making the "feels like home" sentiment actually ring true. It is rare to find a hotel that balances world-class luxury with such a personal, welcoming touch. I am always happy to return and highly recommend it to anyone looking for the best in Singapore."