"We had a lovely and comfortable stay at St Regis Singapore. The Astor King rooms are big and well furnished. Chief Butler Jatin and his team took great care to personalise our stay, and making the kids feel comfortable. The service staff at St Regis made all the difference to uplift a normal staycation to something special and a memorable experience. Oh and their Ruinart champagne was great! We will definitely be back."

"This is a lovely hotel in a beautiful part of Singapore. Only about a 15 minute walk to the Botanical Gardens and great shopping and restaurants. The rooms are well appointed and very spacious. The service level is exceptional. Some standouts on the St Regis Singapore team were: Vishnu, Haziq, Rahim and the concierge Hafiz. Mine, my housekeeper, always noted my special requests. I will be back!"

"Our stay at the House of Astor, St Regis Singapore was amazing. It started with Daisy, Assistant Front Desk Manager, granting us early check-in after a very lengthy trip from Toronto, Ontario, Canada. We were so very grateful for her consideration of our situation. We found all staff at this wonderful hotel to be very welcoming, helpful, and friendly. Darwisy Ikfan, our main Butler during our five night stay, made our experience at the St Regis extra special! He was always there for us, making our stay comfortable and pleasant. He made us feel valued Marriott Bonvoy guests, and went out of his way to create an extremely enjoyable stay for us! I definitely commend this young man for his professionalism, kindness, and how efficient he was at his job."

"We have stayed at The St. Regis Singapore and other St. Regis properties around the world, and have always appreciated the consistency of the St. Regis experience, from its signature butler service to the thoughtful details that create a sense of refined luxury. Our most recent stay, however, fell short of expectations. We visited the property last year before the renovation began. While the rooms were somewhat dated then, the service was warm and attentive and the overall experience still felt aligned with what we expect from St. Regis. During this visit, although the rooms have been renovated, the overall experience unfortunately felt diminished. To be fair, the renovated rooms do include some thoughtful updates. The new flooring replacing carpet makes the room feel cleaner and more modern. The in-built water dispenser is a practical addition, and the automated day and night blinds are a nice convenience. However, several other changes felt more like downgrades than improvements. The bathroom no longer includes the television by the bathtub, which used to be a distinctive feature. The toilet seats are no longer automatic and the built-in bidet functions have also been removed. Shower pressure was lower than expected, and the lights in the room flickered intermittently. When the bathtub tap was turned on at higher flow, it produced a loud noise through the plumbing. Some of the signature touches around the property also seemed reduced. The floral arrangements in the lobby, typically a hallmark of St. Regis hotels, were noticeably less grand than what we have come to expect from the brand. Another change was the reduction of the signature butler service. Previously available 24 hours, it is now limited to 6–11am, which diminishes one of the defining elements of the St. Regis experience. Breakfast was also underwhelming compared to prior visits. The buffet selection appeared smaller and the overall quality felt below what we experienced here previously. The lobster chawanmushi in particular had a noticeably fishy taste. Perhaps most disappointing was the service. While staff were polite, the warmth and genuine attentiveness that typically distinguish St. Regis service were largely absent, and interactions often felt more transactional than welcoming. Overall, despite the renovated rooms and a few positive updates, the stay did not deliver the level of experience we have come to associate with the St. Regis brand. As repeat guests of St. Regis hotels globally, we share this feedback in the hope that the Singapore property can restore the level of warmth, service, and attention to detail that the brand consistently delivers elsewhere. We would be glad to see how the property evolves on a future visit."

"Enjoyed the buffet breakfast. Really nice food and attentive service from Kamal, the senior chef. Highly recommended!"