"Al Faisaliah has been part of my life for over two decades. There was a stretch where I spent a night a week in Riyadh, and this hotel — along with the old AlKhozama — was simply home. Returning after a long absence, I wasn’t sure what to expect. Renovations can go either way. What I found instead was something rather special: familiar faces. Staff from both hotels, still there, still warm — and they remembered me. That kind of continuity doesn’t happen by accident. It says everything about how this place is run. As for the hotel itself, the Mandarin Oriental may be the finest incarnation Al Faisaliah has seen. The room update is genuinely classy — considered rather than showy, which is exactly right. But it’s the service that stays with you. Friendly, attentive, and completely natural. Not performed hospitality. The real thing. I had breakfast and dinner at the Brasserie on both visits. The kitchen has always set a high bar — and somehow they’ve managed to raise it. That’s no small feat. If you knew this hotel before, come back. And if you’ve never been, now is the time."

"Everything good for my therapist Monna"

"Traveled to Riyadh with family and experienced the best of hospitality at the Mandarin Oriental. From the moment we walked in, we were warmly greeted and taken care of. Lost luggage, changes in reservation, and more, the team handled every change with grace. The biggest thanks for Ashad, Hassan and Eliya for making every meal a family occasion. Your warmth was welcome every morning. Chef Shakeer, Chef Riyas and Chef Nisam went above and beyond to make our favorite Indian food for us for breakfast at request. We truly couldn’t recommend the experience more!"

"Our first suite was facing a +10 lane road. The windows have almost no acoustic insulation. In the second suite the air conditioning acted crazy and the showers were broken. The hotel is not qualified to use the name Mandarin Oriental. Except the service and the breakfast were great."