"We stayed for three nights in a House Room, booked as a pack through BA with flights from London City then Edinburgh from the airport to opposite the hotel in St Andrew’s Square. We were very happy with our room which was peaceful even with the window open at night. The spacious bathroom had a super shower. All of the staff we encountered were welcoming, friendly and efficient. Breakfast is excellent, some great options and high quality and all prepared to order. We had drinks each night at the rooftop bar. Would highly recommend for a stay in Edinburgh."

"The Gleneagles Townhouse is an amazing hotel! From the moment you step in until check out you feel that this is an exceptional hotel, in terms of the facilites and service. All staff members are very customer focused and clearly enjoy working at the hotel and providing a very personalised service. Would have no problem recommending The Gleneagles Townhouse, Edinburgh."

"⭐️⭐️⭐️⭐️⭐️ An absolutely exceptional stay From the moment I arrived at Gleneagles Townhouse, everything was flawless. The service was truly outstanding — warm, attentive, and genuinely caring without ever feeling overbearing. Every member of staff was incredibly gentle, kind, and professional, making the entire experience feel effortless and welcoming. The ambience of the hotel is simply stunning. Every detail has been thought through with elegance and comfort in mind, creating an atmosphere that feels both luxurious and relaxed. The rooms are beautifully designed, impeccably comfortable, and feel like a true retreat in the heart of the city. The food was excellent — thoughtfully prepared, delicious, and a real highlight of the stay. The location is also perfect, right in the center of Edinburgh and ideal for exploring the city. Honestly, everything was perfect. The service, the staff, the atmosphere — everything was super. This hotel sets a very high standard for hospitality, and it exceeded all expectations. I cannot recommend Gleneagles Townhouse enough and will absolutely be returning. ⸻ If you want a shorter version for Google/"

"My stay at Townhouse Gleneagles in Edinburgh was truly outstanding. The resident manager was exceptional, as was the food & beverage manager — their leadership clearly sets the tone for an incredibly well-run hotel. Every member of the team, from reception through to the rooftop bar, delivered a level of personalised service and genuine care that is increasingly rare, even among five-star hotels. The attention to detail, warmth, and consistency across departments made the experience feel both seamless and special. The food and beverage offering was excellent, beautifully executed and thoughtfully presented, adding greatly to the overall experience. As someone who works in the hospitality industry myself, I was particularly appreciative of the professionalism, passion, and operational excellence on display. It’s evident that this is a hotel run with pride, heart, and a deep understanding of true luxury service. A remarkable stay — I wouldn’t hesitate to recommend Townhouse Gleneagles and very much look forward to returning."

"We had such a fantastic dinner at The Spence . Gorgeous food, brilliant service from the moment we stepped through the door. A special shout out to Ewan who made our evening extra special, as we were there celebrating our wedding anniversary. Would highly recommend this beautiful place with fantastic staff."