"The moment I arrived, I knew I would love it. The welcome from guy at the door, explaining carpark options. Through to reception, lovely welcoming staff. Hotel is very unique, the deco is fabulous. Our room was lovely, had a balcony too! Pillows are great! Had a wonderful sleep. Loved all the mood lighting in the room. We visited the lounge bar , amazing views of the city. Drinks are expensive, but if u want a treat , worth it. Muzamal the supervisor in the lounge was lovely, friendly and informative about drinks. He is a wee star! Roof top amazing !! Very funky"

"Had a great stay here. Very well run and clean. Had positive interactions with all but one staff member. If you visit the roof lounge you can skip the line bc you are a guest. Great location close to tram and the Royal Mile. Also right next to high-end shopping! Would absolutely stay here again."

"Lovely hotel, great location, best service"

"Went to university in Edinburgh and return on a regular basis for short breaks. Usually stay at the Sheraton or Glasshouse for easy of access to central Edinburgh. Was keen to stay at this hotel as it was much praised during construction. Everything seems to be done at a minimum. Starting with the small reception area. The room was small not even space for a table and chair. The toilet was "compact" on par with what you get on an airliner. First night went up to the lounge for a drink before dining. Was asked if we had made a lounge reservation which we hadn't but luckily got a seat. Never heard of booking to get into a "5" Star hotel lounge before as a guest. Had drinks and was presented with what seemed like an egg cup with some bread croutons in it?? The Sushi restaurant was excellent all be it portions were small. Overall it makes out as a 5 star hotel but too many things let it down. It is however smack bang in the centre of Edinburgh so will attract the tourists which I assume is its targeted customer base. Would I stay again? Not sure......."

"The hotel is in a great location with easy access to St James Square, Princes Street, the bus station, and many restaurants and shopping. I would recommend including breakfast with your room as it is an excellent offering. Staff are friendly and helpful. There are beautiful views of the city from the hotel."