"If you're on the fence about booking the W, trust me and BOOK. The location cannot be beat. We were in the middle of everything you could want to see and do in Edinburgh, all within walking distance. The train station and bus stations are ridiculously close for any day trips, not to mention a nice little coffee shop right at the entrance that has snacks and good coffee for us red-eyers! The hotel itself was very clean, comfortable and plenty of spaces to enjoy. Sushisamba was aesthetically pleasing, served up some delicious cocktails and food, etc. The staff everywhere was so friendly and accommodating. I honestly cannot think of ONE drawback to a stay here."

"Do love the luxe surrounds and views of the W hotel and the staff were lovely. The only drawback the eye watering price tag ! Would recommend for a treat !"

"As big fans of the W, it was a disappointing stay at this venue. Upon arrival, the communication at check in was minimal and multiple charges had been applied to my card without explanation. When we arrived in the room, there was a bottle of champagne on ice which we presumed was maybe complimentary as we were celebrating our anniversary. After an evening meal out we returned to be told that the reason for the holding charges were for the champagne (which we never ordered) only to then find a note under the bottom of the bucket confirming this had been bought for us by a friend, However we were never informed of this by the hotel Staff who tried to charge us twice for the bottle. The charges kept appearing as notifications and every-time I queried them i was told it was because i had consumed Champagne in the room. I woke at 5 am to another £90 charge with no explanation, when I queried this the staff had no explanation and were really rude on the phone. Only to call me back and advise it was a mistake with to rationale as to the charge. I spent more time questioning the charges than i did enjoying my stay. Would have been nice to have two toothbrushes in the room (perhaps they were trying to save money and wanted us to share) had to get one myself from reception after an hour of waiting for housekeeping. The manager walked straight past us at check out and didn’t bother to address any of the issues. Not 5 star and the internal communication is abhorrent. Worst W we have stayed at."

"First class service throughout the hotel. Rooms wonderful, roof top bar a real treat on a warm sunny day. Lovely food and drinks. Superb breakfast. Highly recommended."

"I can’t write highly enough about the W Edinburgh. I do have Marriott status, but even without, staff are professional, kind, and genuinely interested in making a perfect stay for guests."