"We got a steal of a deal at this location. It's right outside of a subway entrance so you can get anywhere in the city pretty easily, the breakfast is a buffet with plenty of options for people with any dietary restrictions, and the rooms are nice too. Because we were not able to book a king bed, we got a room with two singles that we could push together or keep separate if we wanted. The rooms got nice and cold and there were robes and slippers for us, which I really enjoyed. One of the best things is how effective the blackout curtains were. When they were closed, you could not tell if there was a drip of sunlight outside. The first day I woke up I was scared it was still the middle of the night. Great spot, especially if you get a deal!"

"Absolutely amazing hotel. One of my favorites. I wish it was in a better location, but still pretty central. It just depends where you want to spend your time in Seoul. We checked in on a Friday so the lobby was a bit slammed, but everyone was super friendly and apologetic for the wait. We were given a little stuffed bulldog upon checking in which was a nice touch. The gentleman at the front desk was also just such a gem! He gave us the absolute best food recommendations. We even went back one of the places he suggested for a second time before leaving The room was beautiful. Floor to ceiling windows in the room and the bathroom. We had such a prefect welcome amenity of local beers, snacks, and a box of assorted sheet masks and skin care with a lovely note and window drawing wishing us a Happy Anniversary. I'm also always a sucker for when there are bath salts or something like that to use with the soaking tub. I never remember to bring something like that. There were also two umbrellas in the room for our use during our stay which was very helpful as it was rainy season. The service was amazing. From check in, to the restaurant recs, reservations, they even helped me find a place nearby to get prescription lens for my new Blue Elephant glasses. We only ate breakfast at the hotel, but it was really good. I highly recommend the pastry basket and the smoothies. One of our favorite things at the hotel was the Charles H. speakeasy bar. It was definitely tricky to find, but we went back twice it was so good. We had no trouble getting a table even though it was quite full each night we went. We were so tickled by the snacks and the mini coupe of champagne given to us as soon as we sat down. The cocktails and mocktails were perfect. Not too sweet. We are already planning our trip back for fall 2027 (when it will be a little bit nicer weather for exploring)"

"**⭐⭐⭐⭐⭐ A Hidden Gem of This Trip** Among all the hotels I stayed at during this trip to Seoul, **Four Seasons Hotel Seoul was the unexpected gem.** Each hotel had its own strengths. The breakfast at The Shilla Seoul was perhaps slightly more elaborate, but beyond that, I didn't experience the same level of thoughtful hospitality. The service there felt good overall, but personally I'd rate it around **3.5–4 stars** in terms of warmth and attention to detail. Four Seasons was different. From the moment I arrived, every interaction felt genuine. The people I encountered most often—the housekeeping team, the breakfast staff, the concierge, and everyone throughout the hotel—consistently made me feel welcomed. A special thank you to **Housekeeping Associate Seonjeong Lee (선정), whose kindness and attention to detail truly stood out. Her warm smile and thoughtful service reflected the unique hospitality that Korea is known for. I'd also like to recognize the wonderful team member from Hawai working at breakfast. Every morning, he brought such positive energy to the dining room that breakfast became more than just a meal—it became one of the highlights of the day. His cheerful personality and sincere hospitality left a lasting impression. Luxury hotels are expected to have beautiful rooms and excellent facilities. What truly separates a great hotel from an unforgettable one is its people. Four Seasons Seoul perfectly demonstrated what Korean hospitality can be at its very best: warm without being overwhelming, attentive without being intrusive, and professional while still feeling genuinely personal. This wasn't simply the best hotel of my trip—it became one of the most memorable hotel experiences I've had anywhere in the world. I will absolutely be back."

"Worst experience ever. Incompetent management and staff. Didn’t clean my room and argued they cleaned when they hadn’t. Couldn’t find my laundry. Just atrocious. Not deserving of four seasons flag. Shocking that they are considered five star hotel. Anybody coming for business travel should avoid at all costs. Not worth even single star"