"Dear Signiel Seoul Team, I hope this message find you well. I am Mrs. Layla Mohammad and I am a member in many companies and I visit Korea very often. Signiel Seoul is one of my favorite places in the whole world and I always look forward to come back. I want to first say thank you to the owner of Signiel and to everyone who is responsible for this beautiful hotel. The choice of location, the design, the elegance — everything is just perfect. You have build something truly special and it shows in every corner of the hotel. I would like to express my gratitude to these wonderful people who made my stay on 27 May so special: Mr. Jason Nam, he is a very diplomatic and cooperative manager. Very elegant in the way he handle things and always making guests feel welcome. I appreciate him very much. Ms. Charlotte Lee (Concierge), she is so helpful and professional. Whatever I needed she always find a way. I am very grateful for her. Ms. Judy Kang (Goo Hyeon Kang), a very kind and attentive person. She made my stay more comfortable and I will not forget her. Ms. Sjeun Jung,also a wonderful person who was always there with a warm smile. Thank you so much. I also want to give a big thank you to the room dining team, they were always on time and the service was just excellent. Every meal was a pleasure. To the security team, they made me feel very safe and comfortable at all times. Very professional and disciplined people. And to all the lobby staff and bell boys, they were always ready to help with a smile. From the first moment I arrived they made me feel like I am at home. Signiel Seoul is not just a hotel for me. It is a place I love and always want to return to. The people here have very warm hearts and it make such a big difference. I am proud to be a loyal guest and I hope to see you all very soon. With all my love and appreciation, Mrs. Layla Mohammad"

"I liked my stay in this hotel. All the public areas were spacious, and bright. The rooms are very luxurious, clean and feel quite new. Also the noise insulation was good as I couldn’t hear any noise from neighboring rooms. I liked the small touches, such as the Evian water bottles in the room. The bathroom is spacious, and has all the amenities needed. The breakfast was excellent. It was a combination of buffet and à la carte options, which was the perfect balance. The breakfast area never felt crowded, and the items were high quality. The staff was friendly throughout the stay, but sometimes there were communication gaps as their English speaking skills were limited. The only thing I didn’t like in this hotel is its location. Unfortunately, it is a bit far from the main sights that a tourist would visit during their first time in Seoul. However, there is a shopping center right next to the hotel. It was a great value for my money in my opinion."

"The location is central. The view is beautiful especially during sunset. But for a 7-star hotel that charges a premium, they serve nuts and chips during their evening drinks session which is quite laughable compared to the other 4-5 star hotels who serve warm food and even fruits. Service is also lackluster, many don't speak proper English and there is no proactiveness and initiative in making every hotel guest's experience amazing. When we check in the porter didn't offer to help and it ended up with the lady at the reception who had to help (which we stopped her and moved our luggages on our own). Staff at pool rude too. I think you are better off just doing high tea and staying till sunset for a good view then go grab dinner at the nearby restaurants."

"Very nice high hotel with amazing views, very helpful and friendly staff. Will definitely come back!"

"The only disappointment was the afternoon tea experience. Unfortunately, it fell well below the standard I expected from a luxury hotel. Tea was not proactively served—we had to request it ourselves. There were no tea warmers or candles to keep the tea hot, so it became cold rather quickly. In addition, the server was not very attentive throughout the service, making it difficult to enjoy the experience. Having experienced afternoon tea at other luxury properties, I found this offering to be underwhelming and an area that could benefit from significant improvement."