"Fine facility. Great staff. Good location. Nice breakfast buffet."

"Stayed here to spend a weekend before a conference. I was unlucky because my luggage did not come with me while transitting through Rome. The Concierge kept track of my lost luggage and updated me in real time through Whatsapp. Such a service. A big hand to their Concierge team. They were also excellent in recommending perfect restaurants suitable for each occasion. A big hands for a super-team. Thank you and I will be back!"

"Tiny rooms. Not a 5 star hotel in any way shape or form. Like a boutique 3/4 star at best. Just a really disappointing experience and stay. My advice is to avoid this place at all costs. I'd say a room here is worth $300 a night at the very maximum $220-225 probably correct. Breakfast is pretty uninspiring too. Can't imagine they get many repeat customers here. Overall very odd hotel with lots of very young staff."

"We stayed one night after a week in Portugal. The Cotton House experience misses the mark immediately, in the lobby. You walk in from a busy street into a small vestibule with an overhead door loudly blasting air at you -- just like a big box store. This vestibule is the lobby. Music is irritating instead of welcoming or calm. Everything is crammed into the small, loud space: the front desk staff, the bellman, guests waiting for taxis, etc. I couldn't wait to get out of the lobby -- how odd. The hotel's hallways and elevator area all look like an old hotel in need of an update. The rooms are lovely and well maintained, but small -- leaning towards cramped. The best part of this hotel is the stylish second floor -- which is where the lobby should be. It's where you'll find the very helpful concierge, access to the restaurant and library room shown in the photos. But little time is actually spent in this beautiful area. The breakfast patio and food are great. I'd definitely stay elsewhere in the future."

"Geannuia and Rodrigo are simply the best people I’ve ever seen in these jobs. I would be upset if they aren’t here when I come back next year."