"We thoroughly enjoyed our week at El Palace from the moment we were ushered through the door by their friendly and helpful staff. This was to be a theme during our stay - the porter and concierge staff were wonderful, welcoming us by name and able to answer all our queries effectively and in a really friendly manner. For example we approached them for advice about attending a match at the Nou Camp (Barca won 3-0!) and they were so helpful including organising a car and recommending when to leave and a rstaurant/bar we could go to. The building itself is over a century old but the fittings and services are suited to today and it was a pleasure to be in these large, impressively furnished rooms. Our bed was so large we almost ended up communicating by text! The chamber staff too were lovely and always had a smile and a greeting for us. My partner used the Mayan Spa facilities and she reported it to be excellent. We did have some reservations about the food. While the breakfast was magnificent - huge choice, high quality, and as always, helpful staff to deal with any queries - we had also a couple of meals that weren't quite as good. We had an evening meal with the Hall restaurant and one in the rooftop poolside chalet and I'm afraid both were pretty ordinary with what we felt was a limited choice of similar dishes. The location was first class for easy access either on foot or by public transport to many of the main sights such as the Sagrida Familia though be warned that Las Ramblas is currently being "improved" and is missing a lot of the amenities it usually has. Overall we had a delightful experience and we certainly hope we can return some day."

"The wonderful staff and elegant surroundings mean we would be very happy to return to El Palace. When you add its ideal central location, close to major shopping areas, umpteen restaurants and easy access to transport it's ideally placed to enjoy the many features of Barcelona. The concierge staff are absolutely first class, and every question we had was answered fully and with courteous humour. For example when we asked advice on travelling to the Nou Camp for a match the staff took time to explore various options and when we decided we would take a taxi they instructed the driver where and when to drop us that was convenient both for the stadium and a decent lunch. Speaking of food, the breakfast provision was highly impressive, with copious choices including local specialities and again wonderful staff. This is where we explain the 4 stars rather than 5. We ate twice here: once in the Hall and once in the "Alpine Hut" in rooftop pool area. In both cases we found the menus lacked variety and range of choice. In the case of the rooftop hut if a customer did not like cheese there was not much left to choose. Similarly the Hall did not have much selection,especially of mains. These minor disappointments will certainly not stop us returning and the three reasons for that are the staff, the staff, and the staff!"

"We had a truly wonderful stay at this hotel. Everything was perfect — the atmosphere, the service, and the attention to detail from the entire team. A very special thank you to Mr. Francisco, the Head of Concierge. His recommendations were absolutely amazing and made our experience unforgettable. We are so grateful and can’t wait to return!"

"The El Palace Hotel is a 5-Star experience in Barcelona! The location is absolutely perfect as we were able to walk to most points of interest and great restaurants. We stayed in a junior suite that was spacious and beautiful with a sitting area, large bathroom and huge shower and bed was very comfortable. The entire staff was absolutely amazing, they were very welcoming, friendly, professional and accommodating. We especially want to recognize the following staff members who made our stay so memorable: in the Hall Bar (Mike, Alfredo, Mark and Yolanda), at the concierge desk (Christian and Idalija) and at the door (Jordy)! If you plan on going to Barcelona you must stay at the El Palace Hotel."