"We spent one night here and wish we could have extended. Great small hotel!"

"Ask for a quick tour on checkin! They walk you through Picasso’s studio and the Lego replica of the hotel! Staying at The Serras in Barcelona wasn’t just the best hotel experience of our Europe trip — it became one of those rare places that feels like home the moment you walk in. We’ve stayed in plenty of five‑star hotels, including some big names in Italy, but nothing came close to the warmth, care, and genuine connection we felt here. From the moment we arrived, Santiago and his team treated us like family. Not in the scripted, polished way hotels sometimes do — but in a real, human way that made every interaction feel sincere. Even when travel got a little rough, they were right there with us, steady and kind. Breakfast became one of our favorite parts of the day because of Sandra. She has this incredible ability to make you feel seen and welcomed, even in a busy room. Watching her coach Rubén — who is clearly becoming a superstar under her wing — was honestly touching. You can tell this hotel invests in people, and it shows in every detail. And then there’s the rooftop. The restaurant on the deck became our little escape — beautiful views, amazing food, and that perfect Barcelona breeze. It’s the kind of place where you linger longer than you planned because it just feels good to be there. We’ve traveled a lot, and we’ve stayed in some incredible places, but The Serras stands above them all. It’s not just a five‑star hotel — it’s a place filled with people who make you feel at home. We left already talking about when we’d come back."

"Great boutique hotel. Very small and intimate. In Gothic quarter right across from the harbor. Excellent service and staff. Great rooftop restaurant with rooftop bar and pool. Great views of the city from there!! The breakfast was awesome every morning, Great buffet with optional hot fresh cooked food. The breakfast manager, Sandra, was awesome. Her attention to detail and excellent service was 5 star. She was fantastic and made breakfast even more enjoyable."

"Where to begin?!? Upon our arrival, the staff opened the doors for us and we were then greeted with a cold glass of cava, a refreshing wet towel to wash our hands and face, and fresh dark chocolate. (This was just during check-in.) Our room was not ready yet, but they held our luggage, gave us a quick tour of the facility and led us to the rooftop bar. We enjoyed a nice lunch at the rooftop restaurant and then was escorted to our room. The next morning, we enjoyed a nice breakfast in the downstairs dining area and was met with the most wonderful server, Sandra. She was absolutely my favorite part of this hotel. She LOVES her job and taking care of her clients. She lovingly refers to the restaruant area as her "queendom" and it is so fitting. Our initial stay was only for two nights prior to a cruise. Once we checked-out and arrived on the ship, I realized I had left money in the safe in our room. I contacted the hotel and they had already tried to reach me to let me know about the left items. They held everything for me until our ship arrived back a week later. Once we got off the ship, I stopped to grab the items we left and of course had to see Sandra. She immediately prepared me a cup of coffee just the way I like it (so impressed she remembered after only two mornings and over a week prior). Our journey wasn't over as we traveled to Mallorca for a week before heading back home. Our trip had an unexpected change and we found ourselves back in Bardelona for an extra night, so OF COURSE, I booked us back at Serras. Upon checking in, I saw Sandra again. She literally jumped and was so excited to see us again. She jokingly asked if I had decided to move there. All of the staff at Serras Barcelona is exceptional. From the front desk, to the bar, to the the conceirge, to the attendant on the rooftop cleaning guests sunglasses - nothing was less than 5 star exceptional service. If you truly want to experience 5 star luxury in the Gothic district of Barcelona, this is your place. Hit me up, I am glad to help you book your stay - and even if you don't book through me, tell Sandra hello from me! She is the BEST!"

"Our stay was amazing! The staff was very attentive, friendly and very accommodating with the kids. Service, restaurant recommendations were on point. Sandra the breakfast manager was very nice, efficient always had a smile on her face and made sure we received whatever we wanted to eat. She is exceptional. This hotel is a small GEM."