"We arrived with very high expectations given the reputation and price point of the hotel, so perhaps that’s why our first day felt particularly disappointing. There are certainly positives, the breakfast setting is absolutely beautiful and the overall grounds are stunning, but several small issues throughout the day unfortunately added up. One of the main reasons we booked was the infinity pool, as we had read online that families could access it until the end of May. On arrival, we were told it was adults only, which was quite frustrating and left us feeling misled. We also found it difficult that there is no on-site shop available, especially when travelling with a child. The breakfast itself was lovely, although service was quite slow on our first morning. A coffee took around 15 minutes to arrive and my order was forgotten entirely, so I ended up using the buffet instead. Families with younger or fussier eaters may also struggle with the dining options. While the food quality was good, there were very limited child-friendly choices on the children’s menu, and our daughter ended up eating only fries for dinner. Again, not entirely the hotel’s fault, but something worth noting for other parents. What disappointed us most was a small interaction after dinner at Cove Club. As our daughter had barely eaten, we politely asked whether she could take a banana from the fruit bowl on the way out, but this was refused, which felt unnecessarily inflexible considering the circumstances. By the end of the evening we were feeling rather deflated, so we requested a buggy back to our room to avoid our daughter having to do the long walk. Unfortunately, while I was still getting into the buggy, the driver pulled away suddenly, causing me to fall and hurt my daughter in the process. Hopefully this was simply an unlucky first day, because the hotel itself is beautiful and we truly did arrive excited for our stay. At the moment though, we’re left feeling that for such an expensive resort, a little more care, flexibility and attentiveness toward guest comfort, especially for families, would go a very long way."

"The sushi restaurant was very bad. The tables at breakfast should be assigned by the hostess not just everyone grabbing a table as they can. The bathroom of the room of 70m2 was less than the size of a closet. Not a great experience."

"Excellent stay (returning guest), wonderfully friendly staff, great rooms and amenities, splendid food, be it breakfast, dinner or snacks. I will certainly be back again 😎"

"Fantastic experince, lovely staff going above and beyond to personalize your stay as much as possible. Location is outstanding, suites are spacious and confortable. We will be back!"

"Beautiful resort with excellent suites, facilities and fantastic staff. Stayed for 5 days and got to enjoy the gym & spa. The breakfast was the highlight with lots of choice And great quality products. So nice they deliver your coffee to the table."