"I was very excited to meet friends and family here for a catch up and my experience was just awful. My plane arrived early so we arrived an hour before our table. We asked to sit in the bar and were told we were not aloud in until our reservation, we asked to wait in the car park and we were told we had to wait on the road outside until our allotted time. When we finally got in to the bar (which was empty) we had to wait over an for drinks and were seated 15 minutes late for our table and had to wait almost an hour to order any drink of food. Service was terrible, staff were rude.. and since they were so stringent on our arrival time I expected them to run at a timely pace. This is a 5 star establishment and the service should reflect that. Food was fairly mediocre and with the service alongside that I would highly suggest you eat somewhere else. Dreadful 👎 There are so many beautiful spots to eat and drink at, avoid this one at all costs!"

"My wife and I have visited Spa’s all over the world and have experienced both good and bad. This falls somewhere in the middle. Let’s start with the facilities. The whole place is like something from a fairy tale, and is extremely worthy of the 5 star rating for this alone. Where it lets itself down. 1. The staff do jut enough and aren’t overly friendly or attentive. You are left to your own devices, we weren’t shown around and didn’t really feel welcomed. 2. The Massage wasn’t anything special and didn’t reflect the price. It’s an experience that I’m glad we did, if for nothing other than the facilities."

"Pros - amazing spa staff and masseuse (Annika is next level), great and creative bartenders and bar (with live music that is really good), delicious breakfast, fabulous golf cart and transport staff - Lisa was a great welcome. Amazing spot for privacy. Unique Location and views. Mehs -not as high-end as it tries to be. Missed opportunities – only 30 rooms is great – but the hotel restaurant allows other visitors – so you don’t get the time you want or any sort of priority. It is quite secluded – the gym and spa pool are amazing, but it would be nice to have more than just a yoga class in the mornings. There are no schedules or maps to help you with that. The amenities in the bathroom are fine – but again, perhaps based on social media, you would expect more. Full disclosure – we went to the Belmond before we arrived here, and that is one of the best properties I’ve ever stayed at - so maybe this isn’t the most fair comparison."

"This is an AMAZING property built into an old fort on a hillside. Truly 5 star service, amazing room."

"Built within a former fortress, this hotel combines dramatic architecture with breathtaking sea views. Privacy and attentive service make the stay feel special."